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User experience (UX) stories

US tops global eSIM readiness index as UK ranks high
Network Infrastructure

US tops global eSIM readiness index as UK ranks high

US market readiness, simpler activation and open rules have propelled it to the top of a 50-market eSIM ranking for 2026.

By Sofiah Nichole Salivio • 3 min read • Last week
AI accessibility tools miss major app barriers, study finds
Customer Experience

AI accessibility tools miss major app barriers, study finds

More than half of assistive technology users have hit inaccessible apps this year, despite widespread AI adoption to fix digital barriers.

By Joseph Gabriel Lagonsin • 4 min read • Last week
3DiVi adds session intelligence to biometric checks
Biometrics

3DiVi adds session intelligence to biometric checks

Banks and fintech groups could spot rising rejection rates and hidden attack patterns sooner, with 3DiVi's new layer analysing live biometric sessions.

By Mark Tarre • 3 min read • Last week
Suprema launches BioStation 3 Max biometric terminal
Data Protection

Suprema launches BioStation 3 Max biometric terminal

With biometric terminals increasingly treated as networked endpoints, the device aims to cut tampering risk and ease large-site access control.

By Mark Tarre • 3 min read • Last week
Spotify expands child managed accounts on free tier
Spotify

Spotify expands child managed accounts on free tier

Families on Spotify's free, ad-supported tier can now give children under 13 supervised music-only accounts, starting in six markets.

By Mark Tarre • 3 min read • Last week
Exclusive: Rover's Phil Katz on trust signals in pet care
Customer Experience

Exclusive: Rover's Phil Katz on trust signals in pet care

Rover says data, trust systems and AI tools are reshaping pet care marketplaces as owners seek more personalised services.

By Jake MacAndrew • 3 min read • Last week
Rain Viewer adds radar freshness indicators for maps
iOS

Rain Viewer adds radar freshness indicators for maps

Users can now see how stale each radar reading is at specific map points, exposing delays that often run eight to 15 minutes.

By Sean Mitchell • 4 min read • Last week
Iress names new CTO as it lifts AI-led platform overhaul
Digital Transformation

Iress names new CTO as it lifts AI-led platform overhaul

Rising AI spend and a modular rebuild are set to reshape Iress' wealth software as it names a new Group Chief Technology Officer.

By Mark Tarre • 4 min read • Last week
Emburse launches AI agent to prepare expense reports
Digital Transformation

Emburse launches AI agent to prepare expense reports

Employees could soon spend far less time on claims, as the new system cuts expense report preparation from 30 minutes to under five.

By Sofiah Nichole Salivio • 4 min read • Last week
Agoda launches single checkout for hotels, flights
Software-as-a-Service

Agoda launches single checkout for hotels, flights

Travellers can now book hotels, flights and activities in one transaction, as online agencies race to keep customers on a single platform.

By Sean Mitchell • 3 min read • Last week
Xero launches live Claude integration for customers
Data Protection

Xero launches live Claude integration for customers

Small businesses can now ask Claude for live cash and invoice data from Xero without leaving their accounting records.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Hands-on review: Apple Creator Studio earns its keep
Digital Entertainment

Hands-on review: Apple Creator Studio earns its keep

Apple Creator Studio bundles Final Cut Pro, Logic Pro and Pixelmator Pro in a smartly priced subscription that genuinely helps Mac and iPad creators.

By Sean Mitchell • 7 min read • Last week
Cognite Flows brings AI tools to industrial front line
Manufacturing

Cognite Flows brings AI tools to industrial front line

Industrial operators could cut app build times from months to days as Cognite Flows unifies AI recommendations and live plant data.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Stories from Other Regions

User experience (UX) stories

UK shoppers wary of AI product images, survey finds
Digital Transformation

UK shoppers wary of AI product images, survey finds

Trust in online retail is at risk, with 72% of UK shoppers worried AI-generated product recommendations could mislead them.

By Sofiah Nichole Salivio • 4 min read • Last week
Sturgis Bank partners MANTL for faster account opening
Fintech

Sturgis Bank partners MANTL for faster account opening

Customers will be able to open accounts in minutes as the Michigan lender automates more than 85% of application decisions across channels.

By Sofiah Nichole Salivio • 3 min read • Last week
Flashscore named UK's fastest sports results platform
Data centers

Flashscore named UK's fastest sports results platform

A UK fan survey found 46% rate the app quickest for sports scores, as demand grows for live data services alongside broadcasts.

By Sean Mitchell • 3 min read • Last week
Sift names co-founder CEO & opens San Francisco office
DevOps

Sift names co-founder CEO & opens San Francisco office

The hardware observability startup is expanding its leadership bench as it targets aerospace, defence and autonomy customers with software for physical systems.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Yodel Mobile appoints AI Innovation & ASO director
Data Analytics

Yodel Mobile appoints AI Innovation & ASO director

App marketers are under pressure to turn rising data volumes and shifting store discovery into faster, clearer client strategy.

By Sofiah Nichole Salivio • 4 min read • Last week