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Telecommunications Act Stories

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Telecommunications Act stories

'Very small' fines unlikely to prevent future mobile outages

Customer Experience

'Very small' fines unlikely to prevent future mobile outages

Penalties in the low-to-medium eight figures may barely dent Telstra, as experts say tougher laws are needed to stop repeat outages.

By David Shilovsky • 5 min read • Last month

Australia's National Cybersecurity Act races against technological advancement

Data Protection

Australia's National Cybersecurity Act races against technological advancement

Australia's fragmented cybersecurity laws face overhaul as new National Cybersecurity Act aims to modernise protection against AI and quantum computing threats.

By Andrew Wilson • 4 min read • Mon, 3rd Jun 2024

Global Stories

Telecommunications Act stories

Commerce Commission moves to address rising telecommunications sector complaints

Unified Communications

Commerce Commission moves to address rising telecommunications sector complaints

The Commerce Commission is asking for views on what telecommunications providers could be doing better to address increasing complaints about the sector.

By Shannon Williams • 3 min read • Mon, 2nd Nov 2020

Telcos in the hot seat after ComCom lays charges

Unified Communications

Telcos in the hot seat after ComCom lays charges

The Commerce Commission charges CallPlus, Flip, and Orcon with 13 counts of false invoicing, claiming they billed customers past contract termination dates.

By Shannon Williams • 1 min read • Fri, 19th Jul 2019

ComCom wants to know what you think of your phone and broadband service

Unified Communications

ComCom wants to know what you think of your phone and broadband service

The Commerce Commission wants your feedback on telco services following new Telecommunications Act changes aimed at enhancing service quality.

By Shannon Williams • 2 min read • Tue, 25th Jun 2019

eCommerce, telecoms, mergers named as 2018/19 focus for ComCom

Unified Communications

eCommerce, telecoms, mergers named as 2018/19 focus for ComCom

The Commerce Commission has names published its priority focus areas for the upcoming year, including implementing new telecommunication regulations.

By Ben Moore • 2 min read • Fri, 10th Aug 2018

Stories from Other Regions

Telecommunications Act stories

Feds enacts cyber security law for critical sectors

Data Protection

Feds enacts cyber security law for critical sectors

Operators in finance, telecoms, energy and transport face mandatory reporting and stronger safeguards as Ottawa tightens oversight of cyber risk.

By Jake MacAndrew • 3 min read • Wed, 17th Jun 2026

NZ watchdog plans fibre rules shake-up for 2029 reset

NZ watchdog plans fibre rules shake-up for 2029 reset

New Zealand's watchdog has outlined draft rule changes for fibre networks ahead of a 2029 reset, aiming to clarify investment tests and capex.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 18th Mar 2026

From Bill C-26 to C-8: Canada's cyber law reboot explained

Unified Communications

From Bill C-26 to C-8: Canada's cyber law reboot explained

Canada's long-stalled cybersecurity overhaul is reborn as Bill C-8, promising strict rules for critical infrastructure after years of delay.

By Jake MacAndrew • 3 min read • Tue, 3rd Mar 2026