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Systems integration stories

Why a traditional LMS falls flat for the frontline
Software-as-a-Service

Why a traditional LMS falls flat for the frontline

On the shop floor, course completions can mask gaps in safety, compliance and productivity, leaving managers with a false sense of readiness.

By Andy Nicholas • 8 min read • Last week
Amex GBT launches Claude AI connector for bookings
Digital Transformation

Amex GBT launches Claude AI connector for bookings

Business travellers can now book policy-compliant flights and hotels inside Claude, as Amex GBT pushes AI agents from search to transactions.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Boody adopts NetSuite to streamline global operations
Digital Transformation

Boody adopts NetSuite to streamline global operations

The retailer says the new platform cut manual checks and held up through Black Friday, easing strain as sales surged across five markets.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Kong opens Milan & Paris offices amid Europe growth
Software-as-a-Service

Kong opens Milan & Paris offices amid Europe growth

Customer demand across Europe has fuelled a 72% rise in Kong's regional base, prompting new offices in Milan and Paris.

By Mark Tarre • 3 min read • Last week
Tech Mahindra & Cisco launch AI-driven security edge
Software-as-a-Service

Tech Mahindra & Cisco launch AI-driven security edge

Enterprises grappling with hybrid work and AI adoption may get simpler access controls as the partners bundle security tools into one cloud service.

By Joseph Gabriel Lagonsin • 4 min read • Last week
DevRev launches Voice AI for customer support calls
Software-as-a-Service

DevRev launches Voice AI for customer support calls

Pressure is mounting on support teams to show AI results, as DevRev ties live calls to the records needed to solve queries.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Mastercard expands virtual card controls with Citi first
Fintech

Mastercard expands virtual card controls with Citi first

Businesses will get tighter spend limits and transaction checks as Mastercard rolls out new virtual card controls, with Citi first to go live globally.

By Sofiah Nichole Salivio • 5 min read • Last month
Tekenable launches partnership programme & 30-job plan
Software-as-a-Service

Tekenable launches partnership programme & 30-job plan

The Irish technology services firm expects partnerships to drive up to 30% of revenue growth as it adds 30 roles over 12 months.

By Sean Mitchell • 3 min read • Last month
meshIQ benchmark finds no single messaging broker wins
DevOps

meshIQ benchmark finds no single messaging broker wins

The benchmark underscores that broker choice depends on workload, with each contender excelling in different durable messaging tests.

By Sean Mitchell • 4 min read • Last month
Manufacturers eye physical AI gains amid governance gaps
Robotics

Manufacturers eye physical AI gains amid governance gaps

Most manufacturers are still testing physical AI, even as they expect it to reshape warehouses, assembly lines and logistics operations.

By Mark Tarre • 3 min read • Last month
Adactin teams up with Cyara on IVR testing in Australia
Digital Transformation

Adactin teams up with Cyara on IVR testing in Australia

Government agencies and enterprises in Australia gain tighter checks on AI-led contact centres as Adactin adds Cyara's IVR testing platform.

By Mark Tarre • 4 min read • Last month
Infrastructure under pressure: Why intelligence, not replacement, is the answer
Smart Cities

Infrastructure under pressure: Why intelligence, not replacement, is the answer

Ageing networks and tighter budgets are pushing operators to use data to cut outages, prioritise maintenance and stretch asset life.

By Mick Mohan • 7 min read • Last month

Stories from Other Regions

Systems integration stories

InvoiceCloud & BlitzenX team up on insurer payments
Software-as-a-Service

InvoiceCloud & BlitzenX team up on insurer payments

Carriers can speed claims payouts and reduce manual billing work as the new tie-up links payment tools with core insurance systems.

By Karen Joy Bacudo • 3 min read • Last week
NVIDIA installs AI supercomputer at US naval school
DataCentre infrastructure

NVIDIA installs AI supercomputer at US naval school

The campus gain gives more than 2,100 students and faculty on-premises access to AI computing for weather, cyber and disaster planning.

By Sean Mitchell • 4 min read • Last month
Logicalis launches enterprise private 5G service in Ireland
Robotics

Logicalis launches enterprise private 5G service in Ireland

Enterprises in Ireland can now buy dedicated 5G networks directly from Logicalis after a regulatory change opened spectrum to non-telecoms firms.

By Sofiah Nichole Salivio • 3 min read • Last month
Unit4 launches Data Hub to ease ERPx analytics access
Data Analytics

Unit4 launches Data Hub to ease ERPx analytics access

Finance and analytics teams could cut manual exports as the new service pushes ERP data directly into reporting tools and keeps connections intact.

By Sofiah Nichole Salivio • 4 min read • Last month
Kritmatta launches AI agent platform for SME businesses
Software-as-a-Service

Kritmatta launches AI agent platform for SME businesses

Small businesses could cut manual admin as the new tool links emails, CRM records and chats into one workflow for review.

By Sofiah Nichole Salivio • 3 min read • Last month
British Triathlon launches digital overhaul with Netcompany
Customer Relationship Management

British Triathlon launches digital overhaul with Netcompany

The overhaul aims to give members simpler digital access, more relevant communications and better self-service across Great Britain’s triathlon bodies.

By Sofiah Nichole Salivio • 5 min read • Last month