Smart Communications stories
Smart Communications appoints Satish Shenoy as partner chief
Last month
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digital transformation
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cx
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martech
Smart Communications taps Satish Shenoy as Senior Vice President to broaden global alliances and speed partner-led growth across regulated sectors.
Smart Communications names David Hamilton as Chairman
Last month
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saas
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document management
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digital transformation
Smart Communications appoints veteran fintech executive David Hamilton as Chairman to steer global expansion and AI push in regulated sectors.
Smart Communications gains CSA STAR Level 2 in Singapore
Last month
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data protection
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digital transformation
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hyperscale
Smart Communications secures CSA STAR Level 2 in Singapore for its AWS-hosted SmartCOMM and SmartIQ, boosting cloud security assurance.
Smart Communications pursues trusted AI for customers
Last month
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uc
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hybrid cloud
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digital transformation
Smart Communications helps organisations in regulated industries face down communication challenges every day.
Smart Communications debuts AI tools for compliance-led CX
Thu, 5th Feb 2026
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document management
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digital transformation
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ecm
Smart Communications launches AI-powered tools to help regulated firms modernise customer communications, data capture and archiving at scale.
Smart Communications names Heidi Johnson AI leader
Fri, 30th Jan 2026
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digital transformation
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cloud security
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cx
Smart Communications names Heidi Johnson chief product and technology officer as it sharpens AI governance for heavily regulated clients.
Smart Communications names Heidi Johnson to lead AI push
Fri, 30th Jan 2026
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data protection
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digital transformation
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hyperscale
Smart Communications appoints Heidi Johnson as chief product and technology officer to spearhead its next phase of AI-led innovation.
SmartPATH launch brings AI-driven omnichannel communications to ANZ
Thu, 18th Sep 2025
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digital transformation
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cx
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martech
Smart Communications launches SmartPATH in ANZ, an AI-driven platform streamlining omnichannel communications for regulated industries like insurance and healthcare.
Smart Communications acquires Pendula to boost AI in customer chat
Tue, 12th Aug 2025
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data analytics
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cx
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martech
Smart Communications acquires Pendula to enhance AI-driven orchestration, boosting customer engagement across SMS, email, WhatsApp, and RCS in regulated sectors.
Cinven acquires majority stake in Smart Communications for growth
Mon, 4th Aug 2025
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digital transformation
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cx
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martech
Cinven acquires majority stake in Smart Communications to boost global growth and innovation in regulated sectors using its cloud-based customer communication platform.
Poor data intake drives customer disengagement in Australia & NZ
Wed, 25th Jun 2025
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digital transformation
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cx
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martech
Poor data intake and communication methods cause significant customer disengagement in Australia and New Zealand, says Smart Communications' 2025 research.
SmartHUB delivers cloud-native, secure archiving for compliance
Wed, 18th Jun 2025
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crm
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digital transformation
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cx
Smart Communications launches SmartHUB, a cloud-native archiving solution enhancing data access, security, and compliance for sectors like finance and telecom.
Asia-Pacific organisations honoured for digital transformation
Fri, 9th May 2025
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digital transformation
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cx
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martech
Smart Communications has honoured leading Asia-Pacific firms, including ING and Westpac, with 2025 SCALE Awards for digital transformation and customer engagement.
Smart Communications expands cloud archive platform with Joisto
Mon, 28th Apr 2025
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saas
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storage
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document management
Smart Communications has acquired cloud archive firm Joisto, enhancing its platform to securely manage regulatory-compliant digital records for enterprises.
Sonic HealthPlus cuts patient effort by 80% with SmartIQ
Thu, 27th Mar 2025
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digital transformation
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digitisation
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sonic healthplus
Sonic HealthPlus has teamed up with Smart Communications to digitise its health assessments, reducing patient effort by 80% and improving overall efficiency.
Soprano announces a partnership with Smart Communications
Thu, 14th Mar 2019
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uc
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soprano design
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banking
Soprano Design partners with Smart Communications to introduce its enterprise messaging suite to the Philippine market, branded as Smart Messaging Suite.
Shortlisted entrants announced for World Communication Awards
Fri, 3rd Nov 2017
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robots
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uc
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iot
This year will be a record year for London awards night as 65 shortlisted global companies battle it out over 21 categories.
Kiwis provide network support after Typhoon Pablo
Fri, 21st Dec 2012
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uc
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vodafone
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vodafone foundation
Vodafone's Instant Network restores crucial communication in Typhoon Pablo-hit Mindanao, aiding thousands to reconnect and facilitating life-saving relief work.