TelcoNews Australia - Telecommunications news for ICT decision-makers

SMS / Short Message Service stories

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ScamBuster Thursday: Telstra launches new tactic to combat SMS scams
4 days ago
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smartphones
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email security
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technology gifts
Over 250,000 potential SMS and MMS scams have been reported in Australia, seeping through Telstra's hotline, with the highest number recorded on Thursdays.
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INTIX pioneers real-time marketing in event ticketing technology
Last month
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cx
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martech
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social media
Event ticketing tech firm, INTIX, pioneers the use of real-time marketing to engage customers, promote additional offerings, and enhance event revenues during an event.
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Keeper Security introduces hardware key as sole 2FA method
Thu, 18th Jan 2024
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apple
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smartphones
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encryption
Keeper Security boosts cybersecurity with new support for hardware security keys as the solitary Two-Factor Authentication (2FA) method to deter remote attacks.
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CBA & Vodafone collaborate to fight rising SMS scams in new venture
Wed, 6th Dec 2023
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email security
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phishing
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digital banking
CBA and Vodafone join forces to combat the surge in SMS scams, using real-time intelligence to safeguard customers.
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Rising cybersecurity threats prompt shift from traditional password methods
Mon, 27th Nov 2023
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advanced persistent threat protection
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email security
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cybersecurity
Rising cybersecurity threats prompt a shift from traditional, vulnerable password methods to phishing-resistant authentication solutions.
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Dedoco unveils AI platform Ping to protect consumers from scams
Fri, 24th Nov 2023
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cloud services
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cybersecurity insurance
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advanced persistent threat protection
Singapore-based Dedoco's AI platform, Ping, aims to protect consumers from online scams, enhancing trust and security in business communications.
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DocuSign integrates with WhatsApp, accelerating digital contract processes
Fri, 17th Nov 2023
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cloud services
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encryption
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privacy
DocuSign, global e-signature leader, has announced an integration with WhatsApp, aiming to enhance digital contract processes.
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Sydney firm Atomic.io shines in inaugural 2023 TMW 100 martech list
Fri, 10th Nov 2023
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cx
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martech
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email
Sydney-based martech firm Atomic.io secures No. 2 spot for Innovation in Web/Mobile Platforms in the inaugural TMW 100 list.
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Access4 launches new SMS service to fuel partner growth
Wed, 24th May 2023
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cx
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martech
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partner programmes
Access4, the UCaaS provider, has launched a new SMS service to fuel partner network growth and increase customer retention.
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Helping to win the battle to curb SMS and voice fraud
Tue, 2nd May 2023
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email security
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cybersecurity
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sms
Australians lost over $2 Billion to scams in 2021, according to the Australian Competition and Consumer Commission.
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Telstra blocks over 225 million scam text messages since April
Thu, 29th Dec 2022
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email security
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cybersecurity
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scams
Telstra's SMS scam filters has continued to block millions of scam messages, with a staggering 225 million blocked since April this year.
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The future of authentication: four trends to watch in 2023
Mon, 19th Dec 2022
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vr
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metaverse
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mfa
In a year of economic uncertainty and geopolitical tensions, it should be no surprise that the digital landscape is fraught with cyberthreats.
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30 years of texting: from ‘Merry Christmas’ to hybrid experiences in-store and online
Fri, 16th Dec 2022
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martech
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omnichannel
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online shopping
Shopping habits have changed since the beginning of the pandemic; the biggest trend of all is the rise of hybrid shopping.
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KnowBe4 identifies email and SMS security risks for APAC
Tue, 22nd Feb 2022
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compliance
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cios
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sms
More than half of APAC office workers (59%) don't believe using their work email for personal activity is a security risk, according to a study by KnowBe4.
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Zoom unveils a load of new updates and features
Wed, 1st Dec 2021
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contact centre
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voip
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wfh
Zoom has unveiled a raft of new updates and features to its platform, including enhanced slide control, advanced polling, and attendance status.
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Global SMS scam uncovered on Google Play Store, promoted on Tik Tok and Instagram
Tue, 2nd Nov 2021
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smartphones
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email security
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technology gifts
Over 150 scam apps that trick users into costly subscriptions have been discovered by Avast, including ones on the Google Play Store.
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ServiceNow and Twilio introduce new messaging service
Fri, 22nd Oct 2021
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whatsapp
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sms
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servicenow
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution. .
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Scam messages on the rise, organisations must take action
Fri, 2nd Jul 2021
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cybersecurity
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email security
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sms
More than half of consumers lose trust in organisations after receiving scam messages, according to a global study from Callsign.
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8x8 adds new business messaging features to Microsoft Teams
Tue, 11th May 2021
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voip
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contact centre
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microsoft
8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.
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AFP arrests two men with ties to Australian SMS phishing scheme
Tue, 29th Sep 2020
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phishing
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email security
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cybersecurity
Two men have been arrested for their roles in an SMS phishing scheme that conned Australians out of money and identities.
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HubSpot boosts SMS marketing capabilities with MessageMedia
Thu, 10th Sep 2020
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bi
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big data
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martech
HubSpot partners with MessageMedia to add targeted SMS capabilities to its CRM platform, providing marketers with personalised cross-channel campaigns.
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It’s not in the post: How an SMS document platform can streamline the contact centre
Fri, 7th Aug 2020
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contact centre
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cx
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martech
COVID-19 spotlights contact centres' value; SMS over post saves firms time and money.
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Vodafone renews partnership with Soprano for enterprise SMS
Thu, 21st May 2020
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partner programmes
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sms
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vodafone
Since Soprano and Vodafone began working together in 2016, demand for cloud-based mobile messaging services has continued to surge.
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Top 10 tips on how Kiwi SMEs can utilise text messaging in a crisis
Tue, 5th May 2020
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sms
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messagemedia
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covid-19
The current global COVID-19 crisis has meant businesses have needed to find new ways to communicate with their clients and customers.