TelcoNews Australia - Telecommunications news for ICT decision-makers

ServiceNow stories - Page 7

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Fujitsu named leader in ServiceNow report for Asia Pacific

Fri, 16th May 2025
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Fujitsu has been named a leader in the 2025 ISG Provider Lens ServiceNow report for Asia Pacific, excelling in consulting, managed services and innovation.
Mike reddie  okta

Okta names Mike Reddie to lead Australia & New Zealand region

Thu, 15th May 2025
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data protection
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cloud security
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it automation
Okta has named Mike Reddie as VP and GM for Australia and New Zealand to lead growth and enhance cybersecurity amid rising AI threats.
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KPMG launches AI Trust suite to aid risk & compliance efforts

Thu, 8th May 2025
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partner programmes
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data privacy
KPMG launches AI Trust services with ServiceNow to help firms improve AI governance, risk management, and compliance across all stages of AI adoption.
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Teradata links with ServiceNow to boost AI agents & analytics

Thu, 8th May 2025
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data analytics
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ai
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agentic ai
Teradata will integrate its analytics platform with ServiceNow's Workflow Data Fabric, enhancing AI-driven workflows for joint customers by late 2025.
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NICE & ServiceNow partner on AI to unify customer service

Thu, 8th May 2025
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NICE and ServiceNow partner to launch an AI-powered platform by Q4 2025, uniting customer service and enterprise operations for faster, seamless fulfilment.
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Apsen FarmacĂȘutica boosts ERP automation, avoids costly migration

Thu, 8th May 2025
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digital transformation
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rpa
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erp
Brazilian firm Apsen FarmacĂȘutica avoids costly SAP migration by partnering with Rimini Street and ServiceNow to automate workflows on SAP ECC 6 platform.
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ServiceNow unveils AI Platform to unify operations

Thu, 8th May 2025
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crm
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digital transformation
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ServiceNow launches a new AI Platform unifying data, intelligence and orchestration to boost enterprise-wide automation and operational efficiency globally.
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ServiceNow unveils agentic AI platform built for trust and scale

Wed, 7th May 2025
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crm
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data analytics
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digital transformation
ServiceNow launches AI Control Tower and next-gen CRM, aiming to transform enterprise operations with advanced AI and unified management.
Ps denis maguire  senior director of enterprise sales  australia and new zealand  new relic

Denis Maguire to lead New Relic enterprise sales in Australia

Tue, 6th May 2025
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digital transformation
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cx
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martech
New Relic appoints Denis Maguire as Senior Director of Enterprise Sales for Australia and NZ, aiming to boost growth with enhanced observability solutions.
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Tray.ai launches ITSM Agent to automate IT support tasks

Mon, 28th Apr 2025
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saas
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digital transformation
Tray.ai launches an AI-powered ITSM Agent that automates routine IT support, cutting human tickets by 75%, boosting efficiency across major firms.
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Ferrovial boosts efficiency & safety with DXC AI Workbench

Thu, 24th Apr 2025
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uc
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hybrid cloud
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digital transformation
DXC Technology has launched its AI Workbench, aiding enterprises like Ferrovial to scale AI with secure, compliant, and customisable solutions across operations.
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New Relic revamps partner programme with AI & incentives

Thu, 17th Apr 2025
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digital transformation
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aiops
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ai
New Relic enhances its partner programme with financial incentives, AI training, and new certifications to boost enterprise growth and AI adoption worldwide.
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Australians spend 9.8 million hours on hold to government

Thu, 17th Apr 2025
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cx
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martech
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servicenow
A new study reveals 57% of Australians say better government customer service could sway their vote, with 9.8 million hours spent on hold to agencies in 2024.
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Smartsheet announces new Chief Product Officer & General Counsel

Wed, 16th Apr 2025
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martech
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risk & compliance
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cdp
Smartsheet has appointed Pratima Arora as Chief Product Officer and Nick Dunn as General Counsel, aiming to bolster innovation and governance.
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Deloitte boosts AI offerings with Google Cloud alliance

Thu, 10th Apr 2025
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digital transformation
Deloitte has expanded its partnerships with Google Cloud and ServiceNow, unveiling over 100 AI agents aimed at revolutionising client operations across multiple sectors.
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LinkedIn unveils top Australian companies for 2025 careers

Tue, 8th Apr 2025
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amazon
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oracle
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linkedin
LinkedIn's 2025 Top Companies list ranks ServiceNow as Australia's best workplace for career advancement, followed by Atlassian, Commonwealth Bank, Amazon, and Oracle.
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Informatica unveils AI-ready cloud data management features

Thu, 3rd Apr 2025
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genai
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ai
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servicenow
Informatica has launched new AI-ready cloud data management features, enhancing enterprise access to intelligent data through its CLAIRE AI engine.
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NVIDIA unveils Llama Nemotron AI models for enterprises

Wed, 19th Mar 2025
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data science
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ai
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agentic ai
NVIDIA has unveiled its open Llama Nemotron family of AI models, optimised for advanced decision-making and collaboration, enhancing operational efficiency for enterprises.
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LogicMonitor partners with AWS to support VMware migrations

Wed, 19th Mar 2025
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saas
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hyperscale
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it automation
LogicMonitor has partnered with Amazon Web Services to enhance cloud migration for global enterprises, offering a hybrid observability platform that strengthens VMware transitions.
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Adobe unveils AI agent tool for personalised experiences

Wed, 19th Mar 2025
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digital transformation
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hyperscale
Adobe has unveiled the Experience Platform Agent Orchestrator, a new tool aimed at enhancing AI integration for businesses' marketing and customer experiences.