Service Assurance Stories - Page 2

Australian Stories

Service Assurance stories

IPTel adopts Highlight to enhance managed services

Australian networking provider IPTel rolls out Highlight's observability platform to bolster managed services visibility and executive reporting.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 25th Feb 2026

Global Stories

Service Assurance stories

Unified Communications

NETSCOUT boosts telco AI with Omnis smart data tools

NETSCOUT expands Omnis AI tools so telcos can turn noisy 5G network data into AI-ready streams for customer experience and operations.

By Catherine Knowles • 3 min read • Fri, 20th Feb 2026

Unified Communications

Data gaps stall AI scale-up despite strong AIOps gains

Financial firms reap strong AIOps returns but poor data quality and fragmented tools are stalling the leap from pilots to scaled AI.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 12th Feb 2026

Firewalls

Expereo & Cato unite to simplify global WAN security

Expereo and Cato Networks join forces to offer multinational firms unified managed connectivity and cloud security via a single provider.

By Sean Mitchell • 4 min read • Fri, 6th Feb 2026

DevOps

Highlight appoints new CEO as founder becomes Chairman

Highlight names Martin Saunders CEO as founder Richard Thomas becomes Chairman in leadership reshuffle to drive partner-led growth.

By Sofiah Nichole Salivio • 5 min read • Thu, 5th Feb 2026

Unified Communications

NETSCOUT boosts 5G slicing visibility for operators

NETSCOUT upgrades 5G tools to give operators full Standalone slice visibility, aiming to protect SLAs and tap $67.5 billion market growth.

By Catherine Knowles • 3 min read • Wed, 21st Jan 2026

Unified Communications

Telecoms shift to trusted, outcome-led network automation

Telecoms pivot from chasing full autonomy to trusted, explainable AI that cuts outages and boosts resilience in critical networks by 2026.

By Catherine Knowles • 5 min read • Mon, 29th Dec 2025

Customer Experience

Klearcom automates global number testing for United World Telecom

Klearcom's AI-powered platform now automates United World Telecom's global number testing, boosting service reliability across 100+ countries and time zones.

By Kaleah Salmon • 3 min read • Mon, 25th Aug 2025

Unified Communications

Spirent launches Landslide E20 OTA for real handset lab testing

Spirent unveils Landslide E20 OTA, an automated platform for real handset testing across 4G, 5G, and Wi-Fi in controlled lab settings.

By Catherine Knowles • 3 min read • Thu, 26th Jun 2025

Digital Transformation

StarHub partners with ServiceNow on new enterprise service platform

StarHub unveils a strategic partnership with ServiceNow, integrating Enterprise Solutions with the Now Platform to revolutionise enterprise service management across industries.

By Catherine Knowles • 3 min read • Tue, 9th Jul 2024

Network Infrastructure

CommScope launches AI-driven RUCKUS suite for hospitality sector

CommScope unveils AI-driven RUCKUS Networks solutions for the hospitality sector, promising operational efficiency boosts, increased sustainability and enhanced brand loyalty.

By Tom Raynel • 3 min read • Wed, 17th Apr 2024