Resilience stories - Page 15

A recent Calabrio report finds that while 98% of contact centres utilise AI, 61% of leaders struggle with balancing efficiency and empathy in customer interactions.

Altay Ayyuce has been appointed as Area Vice President for Australia and New Zealand at Pure Storage, succeeding Amy Rushall amid evolving IT challenges.

NVIDIA's GTC Sustainable Futures Showcase highlighted pioneering AI solutions to combat climate challenges, with firms aiming for greater sustainability and resilience.

NTT DATA and Rubrik have unveiled a global partnership to bolster ransomware protection for Fortune 500 firms, enhancing cyber recovery services and resilience.

NetFoundry unveils an enhanced operational technology security platform aimed at bolstering critical infrastructure protection across multiple environments.

Trustwave has unveiled its new Managed Extended Detection and Response solution in partnership with Devo Technology, aiming to enhance cybersecurity.

A new Datacom survey reveals a stark divide in cybersecurity confidence in New Zealand, with 71% of leaders confident in their staff, while only 51% of employees feel prepared.

Graph databases are revolutionising supply chain resilience by providing deeper insights and enabling more effective responses to disruptions, experts say.

Leaseweb has teamed up with CDNetworks to boost content delivery solutions, aiming for enhanced efficiency and security across sectors like gaming and media.

Healius has successfully completed a major IT transformation with VECTEC to modernise its infrastructure, aiming for AUD $10 million in cost savings and improved AI diagnostics.

A pioneering private 5G network at GemLife Gold Coast withstood cyclone Alfred's fury, ensuring vital connectivity while major providers faltered.

Telstra recorded a remarkable 94 terabytes of data use during the four-day Formula 1 Australian Grand Prix, doubling last year's 5G traffic.

The Australian Technologies Competition is offering a AUD $100k prize to boost a struggling startup ecosystem, addressing funding and mentorship gaps.

Red Alpha Cybersecurity appoints Mr Pang Tzer Yeu as CISO-in-Residence to address Singapore's shortage of nearly 4,000 cybersecurity professionals.

The Australian Computer Society and Cyberknowledge have teamed up to launch an AI-driven platform in April 2025, enhancing cybersecurity for SMBs across Australia.

Australia's pharmaceutical industry is tackling complex logistics challenges, ensuring temperature-sensitive medications remain effective amid rising demand.

AI-driven ERP systems are transforming how businesses operate, providing real-time insights and predictive analytics that enable proactive decision-making.

AI is transforming software development rapidly, changing the roles of developers and creating new challenges and opportunities in coding practices.

Dryad Networks has launched its first office in Macquarie Park, New South Wales, aiming to combat bushfire challenges in Australia and New Zealand.

Trend Micro has unveiled its Trend Vision One platform, empowering MSPs and MSSPs with AI-driven tools to enhance security services and tackle cyber threats.