TelcoNews Australia - Telecommunications news for ICT decision-makers

Peter Hughes stories

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Virtus Health to implement global RingCentral communication platform
Yesterday
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Virtus Health plans a 5-year global implementation of the integrated RingCentral communication platform across its 62 sites, aiming to enhance patient experience and reduce business communication costs.
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Putting all your eggs in one communication basket is never a good idea
This month
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Reliance on a single Unified Communications as a Service (UCaaS) solution, such as Microsoft Teams, puts businesses at risk as highlighted by recent outages; diversifying options can boost resilience and functionality.
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This call will be recorded for its business insights
Thu, 6th Jul 2023
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ai
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The speed of artificial intelligence (AI) development - particularly generative AI - has caught most regulators and businesses around the world off guard.
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Are your communications just good enough or great?
Thu, 25th May 2023
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Collaboration solutions may not be good enough for customer communications, but RingCentral for Microsoft Teams is.
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Digital insight through UCaaS to improve customer experience - RingCentral
Wed, 11th May 2022
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The introduction of UCaaS is revolutionizing customer service, providing greater visibility and reporting on call status and metrics.
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RingCentral survey reveals how Aussie workers feel about hybrid and remote working
Tue, 7th Dec 2021
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Australian workers anxious about returning to the office, while business leaders support hybrid and remote working, says a study by RingCentral.
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Five must-haves for unified communications to bridge the gaps in a hybrid workplace
Mon, 28th Jun 2021
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Despite the benefits of remote work, the office will continue to play a key role in how businesses operate in the future.
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Having a healthy company culture could mean success during COVID-19
Fri, 13th Nov 2020
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remote working
Creating frequent opportunities for social and professional remote interactions leads to a more engaged, productive workforce, says new study.
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Tritium transforms global communications with RingCentral Australia
Thu, 20th Feb 2020
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productivity
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Tritium has chosen RingCentral Australia as its global communications solution as it looks to support rapid growth and enhance employee productivity.