TelcoNews Australia - Telecommunications news for ICT decision-makers

Outage stories

Glowing shield cloud over asia pacific map multicloud security

Upwind ramps up APJ cloud security push from India

Last week
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saas
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data protection
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devops
Upwind boosts India hub and APJ cloud footprint as runtime security demand surges amid rising breaches and tighter regional regulations.
Tangled cloud network evolving into organized layered cloud system

Sweep unveils Multi-Org Agent to tame Salesforce sprawl

Last month
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digital transformation
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martech
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physical security
Sweep debuts Multi-Org Agent to map complex Salesforce estates, cutting analysis from months to days and easing consolidation and AI rollout.
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DigiCert warns of prolonged online demand & attacks

Fri, 30th Jan 2026
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firewalls
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network security
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application security
DigiCert warns Q4 internet traffic stayed high as DDoS and app-layer attacks grew longer and more intense, eroding traditional peak seasons.
Global secure enterprise network automated certificate lifecycle

DigiCert named IDC MarketScape leader in CLM market

Wed, 28th Jan 2026
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firewalls
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hybrid cloud
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digital transformation
DigiCert has been named a Leader in IDC MarketScape's first global report on certificate lifecycle management, citing automation and scale.
Telecom noc with ai analytics wall monitors and server racks

New Relic: telcos go AI‑first in observability push

Tue, 13th Jan 2026
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devops
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digital transformation
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apm
Telcos race ahead on AI-first observability as New Relic links faster AI monitoring uptake to higher returns and fewer costly outages.
Eric huang 2

Prometheus acquires Actenum to boost AI scheduling

Wed, 17th Dec 2025
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manufacturing
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digital transformation
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erp
Prometheus buys Canadian AI scheduler Actenum to sharpen data-driven planning for asset-heavy sectors from oil and gas to utilities.
Modern glass office execs it team ai analytics global city view

AI-led workplaces twice as likely to beat revenue goals

Wed, 10th Dec 2025
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digital transformation
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hcm
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risk & compliance
Firms that embed AI in digital workplace tools are twice as likely to beat revenue goals, as gaps widen with slower-moving rivals.
Australian emergency vehicles ambulance fire truck police car no signal city street disruption

Optus outage sparks calls for inquiry after three fatal errors

Fri, 26th Sep 2025
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optus
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outage
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emergency services
An Optus network outage lasting up to ten hours disrupted Australia's emergency calls, linked to three deaths, prompting calls for a full government inquiry.
Australian customer service centre agents ai interfaces gears network connections modern support

Regulations & AI reshape customer experience in Australia

Thu, 25th Sep 2025
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digital transformation
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cx
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martech
Recent APRA rules and rising outages have pushed Australian firms to prioritise reliable, AI-driven customer experiences over mere interface design.
Complex server cloud network warning icons it professionals monitoring alerts

DevOps platforms report surge in outages & security threats

Thu, 28th Aug 2025
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firewalls
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devops
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network security
DevOps platforms faced a surge in outages and security threats in H1 2025, with 330 incidents disrupting billion of developers worldwide, says GitProtect.io.
Australian it professionals monitoring data graphs with ai brain background

Australian IT teams confident in resilience but face AI gaps

Thu, 31st Jul 2025
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edutech
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digital transformation
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advanced persistent threat protection
Australian IT teams show strong confidence in operational resilience despite outage challenges, yet lag behind globally in AI readiness, says SolarWinds report.
Frustrated software engineers tangled server cables cloud server warnings

DevOps platforms see surge in outages & downtime in 2024 report

Wed, 16th Jul 2025
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malware
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dr
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devops
DevOps platforms like Jira and Azure DevOps saw notable surges in outages and security incidents in 2024, causing significant downtime and disruption globally.
Australian office server room stressed professionals managing certificate

Manual certificate management costs Australian firms over USD $250,000

Thu, 10th Jul 2025
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digital transformation
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cybersecurity
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outage
Manual management of digital certificates costs Australian firms over USD $250,000, causing outages, compliance failures, and reputational damage amid digital growth.
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Observability cuts outage costs for ANZ businesses in 2024

Wed, 23rd Oct 2024
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aiops
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cloud services
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outage
A new report reveals ANZ businesses face outage costs of USD $2.2 million per hour, highlighting the critical need for full-stack observability in 2024.
Rob newell  vice president of customer adoption for asia pacific and japan  new relic

How observability helps telcos deliver next-gen user experiences

Wed, 16th Oct 2024
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uc
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digital transformation
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genai
As telcos strive to meet evolving consumer demands, the rise of observability tools is crucial for enhancing digital customer experiences in the 5G era.
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Commvault to acquire Clumio to boost AWS data protection

Wed, 25th Sep 2024
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data protection
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hyperscale
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e-learning
Commvault plans to acquire Clumio to boost cyber resilience and enhance cloud data protection within AWS. The deal, set for October 2024, aims to expand Commvault's SaaS offerings.
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Gartner predicts rise in SaaS backup prioritisation by 2028

Thu, 29th Aug 2024
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saas
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data protection
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dr
Gartner forecasts 75% of enterprises will prioritise SaaS application backup by 2028, a substantial rise from 15% in 2024, driven by recent IT outages.
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Manufacturers leveraging observability for AI & IoT advancements

Wed, 14th Aug 2024
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cx
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martech
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iot
Manufacturers are investing heavily in observability to boost security, AI, and IoT, with 65% reporting improved issue resolution, states a New Relic report.
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Microsoft outage exposes need for advanced security measures

Thu, 1st Aug 2024
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microsoft
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outlook
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cyberark
Microsoft's 365 Office and cloud services suffered major outages, sparking calls for AI-powered tech to combat growing DDoS attacks and misconfigurations.
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Microsoft Azure outage causes global disruption across industries

Mon, 22nd Jul 2024
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supply chain
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ai security
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cybersecurity
The Microsoft Azure outage, triggered by a faulty CrowdStrike update, disrupted banking, aviation, and healthcare globally, highlighting cybersecurity flaws.