Opinion stories - Page 43

AI is easing administrative tasks in personal insurance advice, allowing advisers more time for human conversations during clients' toughest moments.

Contact centres in Australia and New Zealand embrace AI for efficiency but face challenges in rebuilding trust and support for human agents amid rising job anxieties.

Australian firms tackle the surge of unstructured data-up to 90% of enterprise info-using policy-driven automation to boost control and compliance.

Retailers must embrace technology and end-to-end planning to meet soaring consumer demands and excel in the 2025 peak shopping season.

Treat AI like an intern, not a partner: start with small tasks, verify accuracy, and only promote its role once reliability is proven to manage risk effectively.

AI can help slash contact centre staff turnover in 2026 by boosting agent engagement, cutting routine tasks, and enhancing job satisfaction with smart tools.

AI boosts efficiency in professional services, but human expertise and trust remain crucial, driving a new value and pricing model in law and finance.

Australia's travel industry eyes conversion APIs to boost ad targeting and campaign returns amid rising demand and privacy-driven tracking changes.

Australia faces rising state-sponsored cyberattacks on critical infrastructure, prompting stricter government measures and a human-focused defence approach.

Konica Minolta Australia celebrates 20 years of bizhub, marking two decades of innovation shaping print and document management technology.

Australia's data centres will soon consume more electricity than Japan, driven by AI demand and the push for greener, energy-efficient infrastructure.

The 90s ERP boom led to costly legacy systems, warning companies today against rushed AI investments without strategy and quality data management.

Recruitment agencies rushing candidate submissions without consent risk privacy breaches, ethical issues, and damaged trust, experts warn.

Cloud-managed networking is revolutionising enterprise IT, turning networks into strategic assets that boost agility, security, and innovation across businesses.

AI-powered smart matching tech is helping SMEs hire faster and fairer, focusing on skills over CVs to tackle talent shortages and rising recruitment costs.

Australia's ageing population will surge by 54% by 2041, yet care worker shortages threaten dignity, prompting calls for tech to boost efficiency and empathy.

MIT reveals 95% of AI pilots fail to deliver value, highlighting the need for robust processes and realistic expectations in AI adoption.

AI-driven predictions of supplier payment timing boost cash flow forecasting for manufacturers, enhancing working capital and supplier relations.

Vulnerability management is now a critical boardroom priority as Australian firms face tighter cyber regulations and rising digital threats requiring automated, proactive defence.

Super Mario Party Jamboree + Jamboree TV on Switch 2 boasts upgraded 1440p visuals, 20 new minigames, and fresh modes, making it a must-play for original fans.