TelcoNews Australia - Telecommunications news for ICT decision-makers

NPS stories - Page 2

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Cyara Expands Executive Team to Drive Growth

Thu, 16th Feb 2023
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Automated CX platform, Cyara, expands executive team with three global appointments including Chief Sales Officer, VP of Products, and VP of Growth.
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Pitney Bowes appoints Venkat Rao as country manager Australia/New Zealand

Fri, 2nd Sep 2022
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Pitney Bowes announces new appointments: Venkat Rao as country manager ANZ/India-ASEAN, and Joseph Saleh as COO ANZ. #PitneyBowes #ANZBiz.
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Study reveals the new standard for customer experience

Fri, 18th Mar 2022
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According to the study, 81% of organisations believe being able to measure CX along key points of the customer journey is important to their business strategy.
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SurveySparrow extends into Aus with JT's Cloud

Tue, 3rd Dec 2019
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It will be providing the entire suite of SurveySparrow products and services, including the chat surveys, offline app, and NPS surveys.
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IDC: Top 10 trends for Australia’s digital transformation

Mon, 18th Feb 2019
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The CDO title is declining, 35% of us will be working with bots, the Net Promoter Score will be key to success, and more.
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Veeam's latest NPS score 3.5x industry average

Tue, 15th May 2018
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Veeam's latest Net Promotor Score is 73 - a point of great pride for the company that has been focused on service since its inception.
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Accelerated strikes up new bands with failover router, hunts out local resellers

Mon, 1st May 2017
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Accelerated Concepts is on the hunt for local partners after launching a 4G failover router which supports all carrier bands in ANZ.
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Accelerated Concepts fires up local channel for 4G failover routers

Tue, 25th Oct 2016
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4G failover router vendor Accelerated Concepts has signed NPS as its master reseller for Australia and New Zealand as it gears up for a channel push.
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ASE customers get double the deal

Thu, 30th Jun 2016
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Australian cloud provider ASE has developed two new cloud management offerings based on NetApp Private Storage (NPS) and NetApp StorageGRID Webscale solutions.
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Why businesses should combine NPS with analytics

Wed, 13th May 2015
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Businesses that rely on the Net Promoter Score on its own may be missing opportunities to improve customer service and increase customer retention.