NPS stories - Page 2
Cyara Expands Executive Team to Drive Growth
Thu, 16th Feb 2023
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Automated CX platform, Cyara, expands executive team with three global appointments including Chief Sales Officer, VP of Products, and VP of Growth.
Pitney Bowes appoints Venkat Rao as country manager Australia/New Zealand
Fri, 2nd Sep 2022
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Pitney Bowes announces new appointments: Venkat Rao as country manager ANZ/India-ASEAN, and Joseph Saleh as COO ANZ. #PitneyBowes #ANZBiz.
Study reveals the new standard for customer experience
Fri, 18th Mar 2022
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According to the study, 81% of organisations believe being able to measure CX along key points of the customer journey is important to their business strategy.
SurveySparrow extends into Aus with JT's Cloud
Tue, 3rd Dec 2019
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It will be providing the entire suite of SurveySparrow products and services, including the chat surveys, offline app, and NPS surveys.
IDC: Top 10 trends for Australia’s digital transformation
Mon, 18th Feb 2019
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The CDO title is declining, 35% of us will be working with bots, the Net Promoter Score will be key to success, and more.
Veeam's latest NPS score 3.5x industry average
Tue, 15th May 2018
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Veeam's latest Net Promotor Score is 73 - a point of great pride for the company that has been focused on service since its inception.
Accelerated strikes up new bands with failover router, hunts out local resellers
Mon, 1st May 2017
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Accelerated Concepts is on the hunt for local partners after launching a 4G failover router which supports all carrier bands in ANZ.
Accelerated Concepts fires up local channel for 4G failover routers
Tue, 25th Oct 2016
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4G failover router vendor Accelerated Concepts has signed NPS as its master reseller for Australia and New Zealand as it gears up for a channel push.
ASE customers get double the deal
Thu, 30th Jun 2016
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Australian cloud provider ASE has developed two new cloud management offerings based on NetApp Private Storage (NPS) and NetApp StorageGRID Webscale solutions.
Why businesses should combine NPS with analytics
Wed, 13th May 2015
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Businesses that rely on the Net Promoter Score on its own may be missing opportunities to improve customer service and increase customer retention.