TelcoNews Australia - Telecommunications news for ICT decision-makers

Millennials stories - Page 4

Ps unnamed  5

Why AI is key to match shifting customer expectations in Retail sector

Wed, 13th Aug 2025
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digital transformation
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cx
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martech
Australian retailers must harness AI and emotional intelligence to meet fast-changing Gen Z and millennial expectations for seamless, personalised shopping.
Older australian couples planning holiday using laptop tablet cozy home

AI use for holiday bookings surges among Australians & Boomers

Thu, 7th Aug 2025
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digital transformation
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cx
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martech
AI use for holiday bookings in Australia jumps 73%, with Boomer adoption more than doubling, reshaping the travel and hospitality industry landscape.
Australian office accountants analyzing financial ai generated charts

Australian accounting sector ups AI investment to boost value

Tue, 29th Jul 2025
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risk & compliance
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data privacy
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ai
Australian accounting firms are boosting AI investments to enhance efficiency, driving profits and skills development amid talent shortages in the sector.
Young australian office workers around ai computer curious enthusiastic but uncertain modern office

Australian workers keen on AI but lack corporate support & skills

Wed, 16th Jul 2025
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ai
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millennials
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gen z
Australian workers eager to adopt AI face a skills gap and lack sufficient corporate support, hindering effective AI use in the workplace despite high enthusiasm.
Australian shoppers at home using laptops smartphones online shopping icons

Australian shoppers embrace more touchpoints for online discovery

Wed, 16th Jul 2025
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cx
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martech
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data privacy
Australian shoppers use an average of 4.8 touchpoints for product discovery, blending online search, social media, and influencer input amid easing cost pressures.
Illustration australian storefronts shadowed by giant ecommerce buildings cityscape

Australian brands at serious risk of being crushed by global eCommerce giants, expert warns

Wed, 2nd Jul 2025
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martech
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commerce systems
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personalisation
Australian brands risk being crushed by global eCommerce giants as local e-tailers lag in digital maturity amid booming online sales in 2024.
Young australian adults using ai assistants smartphones laptops shopping

Australians embrace agentic AI as younger users drive adoption surge

Wed, 2nd Jul 2025
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digital transformation
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cx
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martech
Agentic AI use among Australians jumped 50% in three months, led by millennials keen on AI for shopping, creativity, and daily tasks, Adobe reports.
Frustrated australian new zealander confused digital forms insurance healthcare banking

Poor data intake drives customer disengagement in Australia & NZ

Wed, 25th Jun 2025
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digital transformation
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cx
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martech
Poor data intake and communication methods cause significant customer disengagement in Australia and New Zealand, says Smart Communications' 2025 research.
Australian office employees multigenerational collaboration technology fashion kygnaroo opera house

Australian firms face challenge of managing generational divides

Tue, 24th Jun 2025
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digital transformation
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hcm
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workforce technology
Nearly all Australian employers face challenges managing generational divides, with 29% citing varied tech skills as the top issue in multigenerational teams.
Shopping cart few groceries empty shelves supermarket inflation impact

Consumers cut spending as inflation & tariffs hit groceries

Wed, 18th Jun 2025
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supply chain
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ai
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inflation
Rising inflation and tariffs are forcing global consumers to cut grocery spending, shift to discount retailers, and reduce purchases across several retail categories.
Modern australian living room smart home devices voice assistant speaker smart lights

Gen MZ Australians spend AUD $9.2 billion on smart home tech

Tue, 17th Jun 2025
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smart home
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home automation
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millennials
Gen MZ Australians spent AUD $9.2 billion on smart home tech last year, using devices to care for children, pets, and plants in daily routines.
Young australian woman taking photo of friends smiling outdoor park sunny day

Samsung highlights 'Unsung Snappers', unveils Galaxy S25 Edge

Wed, 11th Jun 2025
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samsung
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photography
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millennials
Samsung spotlights 'Unsung Snappers' who take photos for others, launching Galaxy S25 Edge with AI tools to ease capturing perfect moments.
Young new zealander using smartphone with travel insurance icons and plane background

AI reshaping traditional sectors like insurance & travel

Tue, 10th Jun 2025
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ai
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samsung
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cloud services
Artificial intelligence is revolutionising the way sectors operate, and embracing the technology is now essential for unlocking its full potential.
Professional marketers collaborating video influencer strategies b2b marketing asia pacific

Video & influencer strategies seen as key for B2B marketers

Fri, 6th Jun 2025
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cx
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martech
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digital entertainment
LinkedIn research reveals Asia-Pacific B2B marketers prioritise video and influencer strategies to capture attention amid growing campaign challenges.
Australian shoppers electronics household items online shopping eofy sale bustling retail scene

Australians set to spend AUD $10.5 billion in EOFY sales

Fri, 6th Jun 2025
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payment technologies
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paypal
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online courses
Seventy-one per cent of Australians plan to shop in EOFY sales, with spending expected to hit AUD $10.5 billion amid rising cost-of-living pressures.
Australian investors trading us stock options multiple screens financial charts upward trends

Australian investors drive record US options trading surge

Fri, 30th May 2025
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stock market
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investment
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millennials
Australian investors surge into US options trading with a 62.7% rise despite market volatility, trading USD $116.5 million in contracts in H1 2025.
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AI use in Australian shopping soars, with one in three onboard

Fri, 23rd May 2025
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cx
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martech
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ai
One in three Australians now use AI for shopping tasks like choosing outfits and planning meals, with adoption up 45% in the past year, study finds.
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Australians urged to prepare as BNPL credit reporting changes

Fri, 16th May 2025
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bnpl
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asx
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financial literacy
Australia's new BNPL rules from June 2025 bring protections but leave credit reporting and borrowing impact unclear for millions of users.
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Technology helps bridge generational gaps in workplace learning

Thu, 15th May 2025
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education, learning & training
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millennials
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generation z
Most L&D professionals find engaging Baby Boomers hardest in multi-generational workforces, with tech seen as key to personalised learning solutions, LearnUpon finds.
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Career growth, flexibility & upskilling top 2025 work trends

Tue, 13th May 2025
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uc
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hcm
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collaboration
people2people report reveals a slowing job market, rising competition, and shifting employee priorities focused on career growth and flexibility across generations.