Microsoft Copilot Stories

Australian Stories

Microsoft Copilot stories

Australian AI training gap becomes cost, productivity burden

Poor training is leaving Australian firms unable to turn AI licences into gains, with productivity slipping and shadow AI risks rising.

By David Shilovsky • 4 min read • Last month

Data Protection

Interactive customers win, as AI expands into service operations

AI is cutting manual triage in Interactive's cloud operations, where 40,000 device alerts a year now generate tickets and suggested fixes automatically.

By Sean Mitchell • 5 min read • Last month

Digital Transformation

Omniche targets hidden drain on workplace productivity

Australian firms could reclaim staff time by trimming repetitive admin, with Omniche warning that many AI projects miss the real bottlenecks.

By Mark Tarre • 5 min read • Last month

Unified Communications

Logitech says audio accuracy key as AI voice dictation grows

Poor audio can now mean costlier AI mistakes as voice dictation spreads through Australian offices and opens new hardware demands.

By Sean Mitchell • 4 min read • Last month

Global Stories

Microsoft Copilot stories

Data Analytics

Alteryx adds governed AI tools to analytics platform

The update aims to cut AI costs and governance risks by reusing approved workflows and data inside tools such as ChatGPT and Copilot.

By Sofiah Nichole Salivio • 4 min read • Last week

Software-as-a-Service

Uniper cuts hiring delays with AI recruitment agent

The energy group has trimmed hiring bottlenecks, cutting candidate sign-off time by 27 days and speeding screening by 13 days with AI.

By Joseph Gabriel Lagonsin • 4 min read • This month

Digital Transformation

The AI honeymoon is over. Now businesses must make it work

Businesses are now under pressure to turn early AI enthusiasm into measurable productivity gains, with governance and workflow redesign key to success.

By Glen Maguire • 5 min read • This month

Software-as-a-Service

Smartsheet names new APAC & Japan leaders as AI use surges

Rising AI use and customer growth across the region have prompted a leadership shake-up as Smartsheet expands in Asia-Pacific and Japan.

By Joseph Gabriel Lagonsin • 5 min read • This month

Software-as-a-Service

Euromonitor launches Passport agent in Microsoft 365 Copilot

Users can now query Euromonitor's market data inside Microsoft 365 Copilot, with every answer citing sources to reduce AI errors and risk.

By Sean Mitchell • 4 min read • This month

Data Protection

Reco launches Browser Guard to curb shadow AI risks

Security teams can now block employees' unsanctioned AI use in browsers before prompts or agent actions expose sensitive data.

By Joseph Gabriel Lagonsin • 4 min read • This month

Data Protection

AI, the MSP and the difference between personal and enterprise productivity

Faster threat detection and procurement are among the gains as Interactive pushes AI into daily work, while guarding against security and governance risks.

By Donovan Jackson • 6 min read • This month