IT services stories

Zoom names Frank Skiffington as Head of Australia and New Zealand as the software group seeks deeper partner-led growth across ANZ.

Thoughtworks says AI is lowering the cost of custom software, but its APAC boss Steven Yurisich warns enterprises must still protect core systems.

Customer Science appoints James Johnstone to its new Chief Operating Officer role as it accelerates UK and US expansion after rapid Australian growth.

Kyndryl's AI workplace Digital Twin uses Microsoft Foundry to spot IT faults before staff are hit, as firms seek faster, predictive support.

Governance and compliance are stalling MSP AI rollouts, with AvePoint and Omdia finding operational strain is widening the gap between investment and delivery.

Abacus secures CREST accreditation for penetration testing, bolstering its pitch to regulated sectors as demand rises for verified cyber security assurance.

Executives now see managed services as a critical route to scaling agentic AI, with most prioritising AI know-how and security over cost savings.

Akamai names Sean Li as Senior Vice President for Asia Pacific and Japan, as the firm sharpens its cloud, security and AI push in the region.

Cynomi unveils practical go-to-market academy to help managed service providers package, price and sell cybersecurity services more effectively.

V2 AI has secured Databricks Silver Partner status, strengthening its credentials as it targets more data and AI work across Asia-Pacific.

VITG broadens ANZ cyber offering with Security Centric deal and names founder Sash Vasilevski Chief Security Officer in combined group.

Creative ITC appoints veteran industry executive Lewis Pinner as Chief Revenue Officer to drive overseas expansion and deepen customer growth.

Acronis rolls out globally available managed detection and response for MSPs, bundling 24/7 monitoring, incident response and recovery tools.

Celerity adds IBM automation specialist Ranger4 as BGF-backed group deepens AI and cost-efficiency offer across hybrid IT.

Tech Mahindra and ParkourSC deepen AI supply chain tie-up to target pharma and cold chain customers across global markets.

SoftwareOne and Crayon merge APAC direct businesses under one brand as customers see no immediate changes to contracts or account teams.

Vection strikes AU$ deal for DXLabs, adding automation firepower and local scale as the ASX group targets faster Asia-Pacific growth.

OutSystems unveils Agentic Systems Engineering to bring governed AI development, shared context and enterprise controls to complex software estates.

CrowdStrike and HCLTech deepen cybersecurity tie-up with a service to spot, prioritise and fix threats across cloud, identity and endpoints.

efex extends Queensland reach with Priority 1 IT buy, adding Darling Downs healthcare clients and regional technical staff to its growing network.