Incident management stories - Page 2
Mphasis urges CTOs to fix legacy cores for agentic AI
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digital transformation
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rpa
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risk & compliance
Mphasis tells CTOs to overhaul legacy cores as agentic AI scales, backing ontology-driven knowledge graphs to curb automated errors.
Graylog adds explainable AI to speed security response
Last month
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siem
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cloud security
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advanced persistent threat protection
Graylog launches explainable AI, automation and chat-style queries to cut alert noise and halve investigation time for lean security teams.
AI, cost pressures reshape observability in new survey
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devops
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digital transformation
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partner programmes
AI ambitions and cost pressures are reshaping observability, as teams centralise tools, embrace SaaS and double down on open standards.
Hexaware unveils Agentverse AI platform for enterprises
Last month
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uc
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manufacturing
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digital transformation
Hexaware launches Agentverse, a governed AI agent platform with 600+ prebuilt agents to scale automation across enterprise operations.
Virtualplatform extends orchestration for SD-WAN underlay
Last month
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uc
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network infrastructure
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sd-wan
Virtualplatform adds SD-WAN underlay orchestration, giving multi-site enterprises unified carrier management and clearer network visibility.
PagerDuty links Anthropic, Cursor & LangChain for AI ops
Last month
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devops
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apm
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aiops
PagerDuty links Anthropic, Cursor and LangChain to expand its AI ops ecosystem, boosting incident response across modern software stacks.
AppViewX touts 302% ROI as SSL certificates shrink
Last month
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firewalls
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devops
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hybrid cloud
AppViewX claims 302% ROI and USD $3.9m in benefits from automated SSL/TLS certificate management as lifespans head towards 47 days.
EcoOnline report tracks shift to connected risk data
Last month
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digital transformation
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risk & compliance
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erp
EcoOnline's first Mega Trends Report charts a shift from compliance checklists to connected risk data and real-time frontline engagement.
New Relic to open first Japan data centre in Tokyo
Last month
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saas
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manufacturing
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digital transformation
New Relic will open its first Japan data centre in Tokyo in July 2026, targeting local data residency, latency and governance demands.
Rescue dog teams join Victorian network for safer searches
Last month
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productivity
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motorola solutions
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emergency services
Victorian volunteer rescue dogs gain direct radio links to emergency services, boosting coordination and safety in remote bushland searches.
SIOS wins triple honours for leadership & support teams
Last month
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dr
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devops
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hybrid cloud
SIOS Technology nets triple industry honours for leadership, customer success and support as demand for mission-critical resilience grows.
IT teams struggle for hybrid visibility, turn to AI
Last month
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devops
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digital transformation
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it automation
IT teams report limited visibility across hybrid setups, fuelling tool sprawl and silos as they increasingly turn to AI for observability.
AutoRek launches RegToolKit for real-time compliance
Last month
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digital transformation
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fintech
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rpa
AutoRek unveils RegToolKit, a real-time regulatory compliance hub mapping rules to controls, audit trails and breach remediation.
Datadog launches MCP Server to link AI with telemetry
Last month
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saas
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data protection
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devops
Datadog's new MCP Server pipes live telemetry into AI agents and dev tools, promising real-time debugging under existing governance controls.
Datadog unveils MCP Server for governed AI observability
Last month
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devops
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siem
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digital transformation
Datadog launches an MCP Server to give AI agents governed, real-time access to observability data across live development and operations.
Grafana brings ObservabilityCON to Sydney amid AI boom
Last month
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virtualisation
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devops
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hybrid cloud
Grafana brings ObservabilityCON to Sydney as APAC engineers tackle soaring AI complexity, tool sprawl and rising telemetry costs.
1Kosmos adds identity checks to ServiceNow AI workflows
Last month
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uc
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surveillance
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biometrics
1Kosmos adds embedded identity checks to ServiceNow AI workflows to curb social engineering in high-risk service desk interactions.
Keeper connects Jira workflows with privileged access
Last month
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siem
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digital transformation
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pam
Keeper launches native Jira integrations to tie security incident workflows directly to privileged access approvals while retaining zero-knowledge controls.
From NOC night shifts to leading change in network ops
Last month
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hybrid & remote work
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it industry
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flexible work
On Women's Day, a former night-shift engineer shares how resilience, support and fair chances turned NOC grind into tech leadership.
Mid-market firms stall at pilot stage for agentic AI
Last month
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devops
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digital transformation
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hyperscale
Most mid-market firms are stuck in pilot agentic AI trials as governance lags, even while 43% leapfrog directly into agent-based systems.