Gartner stories
Control over data, governance and AI accuracy is becoming a boardroom priority as Gartner says the shift could reshape enterprise strategy by 2030.
The recognition strengthens Tanium's pitch to enterprises seeking faster patching and broader visibility across complex endpoint estates as cyber risks rise.
Companies now face greater pressure to restore critical cloud services fast, as Rubrik's new tool targets the whole application stack after attacks.
Australia's grid faces earlier strain as AI-optimised servers are forecast to drive 37.7% growth in data centre electricity use in 2026.
Large enterprises under pressure to speed up patching and visibility now have a stronger shortlist option after Forrester ranked Tanium a leader.
Employers may reach frontline staff faster during outages and evacuations, with 8x8 Resolve logging acknowledgements across multiple channels.
Warehouse operators facing labour shortages may see Blue Yonder's latest recognition as proof its software is still central to automation plans.
It aims to close monitoring gaps as firms adopt multiple AI coding assistants, with spending, productivity and compliance now harder to track.
Joint customers can search distributed telemetry without centralising it, cutting storage and ingestion costs across hybrid cloud and private systems.
AI deployments are failing at scale because most systems lack the context needed to stop agents hallucinating, Celonis says.
Gartner's new category reflects surging demand for tools that help enterprises tackle ageing software estates, security risks and outage threats.
Enterprise adoption is moving from pilots to production, helping Parloa lift net revenue retention to 150% and pass USD $50 million ARR.
Gartner warns most AI projects may fail as enterprises struggle to track sensitive data that new tools and agents can access.
Finance teams under pressure to speed decisions and tighten control gain AI tools for reminders, matching and approvals in Sage Intacct.
Excessive access rights across hybrid estates can now be trimmed more safely, as XM Cyber adds usage data to pinpoint permissions that are no longer needed.
By 2030, AI-enabled finance teams could speed up scenario planning, sharpen risk calls and change how enterprises make decisions.
Only 7% of finance teams report high AI impact, even as most have already deployed or plan to deploy the technology, Gartner says.
AI is trimming contact-centre admin and lifting productivity as CX teams seek gains without sacrificing the human touch.
Joint customers can search telemetry in place, cutting duplication and storage costs while improving security visibility across hybrid cloud estates.
London's rising AI investment is drawing Parloa into the capital as the company expands its European footprint and customer base.
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