Gartner Stories - Page 30 - TelcoNews Australia

Newgen named niche player in 2024 Gartner Magic Quadrant

Newgen Software has been named a Niche player in the 2024 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms for the fifth consecutive year.

By Kaleah Salmon • 2 min read • Fri, 1st Nov 2024

Firewalls

NTT DATA & Palo Alto Networks launch new MXDR service

NTT DATA and Palo Alto Networks have unveiled a new MXDR service, enhancing cybersecurity resilience for enterprises in an era of evolving threats.

By Catherine Knowles • 3 min read • Thu, 31st Oct 2024

Digital Transformation

Newgen recognised in 2024 Gartner Magic Quadrant again

Newgen Software has been acknowledged by Gartner in the 2024 Magic Quadrant for Enterprise Low-Code Application Platforms for the fifth year running.

By Catherine Knowles • 3 min read • Thu, 31st Oct 2024

Firewalls

Fortinet launches AI-powered data loss prevention solution

Fortinet has launched FortiDLP, a next-gen data loss prevention solution designed to enhance security management and address insider threats for enterprises.

By Catherine Knowles • 3 min read • Thu, 31st Oct 2024

Unified Communications

NICE recognised as leader in 2024 Gartner Magic Quadrant

NICE has been named a Leader in the 2024 Gartner Magic Quadrant for Contact Centre as a Service, marking its tenth consecutive year in this position.

By Imee Dequito • 2 min read • Thu, 31st Oct 2024

Data Analytics

Dayforce named Leader in 2024 Gartner Magic Quadrant

Dayforce has been recognised as a Leader in the 2024 Gartner Magic Quadrant for Cloud HCM Suites, marking its fifth consecutive year of achievement.

By Melania Watson • 2 min read • Wed, 30th Oct 2024

Digital Transformation

SoftServe named a Challenger in 2024 Gartner Magic Quadrant

SoftServe has been recognised as a Challenger in Gartner's 2024 Magic Quadrant for Custom Software Development Services, highlighting its focus on Generative AI.

By Kaleah Salmon • 3 min read • Wed, 30th Oct 2024

Customer Experience

Freshworks launches Freddy AI Agent for service efficiency

Freshworks has unveiled the Freddy AI Agent, designed to boost customer and employee experiences by autonomously resolving service requests in minutes.

By Kaleah Salmon • 4 min read • Wed, 30th Oct 2024

Firewalls

NTT DATA & Palo Alto partner on cybersecurity service

NTT DATA has teamed up with Palo Alto Networks to introduce its Managed Extended Detection and Response service, enhancing enterprise cybersecurity significantly.

By Sean Mitchell • 3 min read • Tue, 29th Oct 2024

DevOps

New Relic named a Leader in Gartner 2024 Magic Quadrant

New Relic has been named a Leader in the 2024 Gartner Magic Quadrant for Digital Experience Monitoring, praised for its visionary integrations and customer satisfaction.

By Imee Dequito • 3 min read • Mon, 28th Oct 2024

Digital Transformation

Dynatrace named a leader in 2024 Gartner's Magic Quadrant

Dynatrace has been named a Leader in the inaugural 2024 Gartner Magic Quadrant for Digital Experience Monitoring, showcasing its exceptional capabilities.

By Imee Dequito • 2 min read • Fri, 25th Oct 2024

DevOps

IBM named leader in Gartner's cloud finance tools report

IBM has been recognised as a Leader in the 2024 Gartner Magic Quadrant for Cloud Financial Management Tools for its IBM Cloudability product.

By Catherine Knowles • 2 min read • Fri, 25th Oct 2024

Customer Experience

Freshworks launches Freddy AI Agent for streamlined support

Freshworks has launched Freddy AI Agent, an innovative tool that autonomously resolves 45% of customer queries, promising quick, no-code deployment.

By Shannon Williams • 4 min read • Fri, 25th Oct 2024

Low code & No code

Appian tops Gartner report for complex applications

Appian has been named top for Complex Internal Applications in Gartner's 2024 Critical Capabilities report for Low-Code Application Platforms.

By Imee Dequito • 1 min read • Thu, 24th Oct 2024

Unified Communications

RingCentral leads 2024 Gartner Magic Quadrant for UCaaS

RingCentral has been named a Leader in the 2024 Gartner Magic Quadrant for UCaaS for the tenth consecutive year, showcasing exceptional innovation and reliability.

By Kaleah Salmon • 2 min read • Thu, 24th Oct 2024

Unified Communications

CrowdStrike & Fortinet partner to enhance cybersecurity

CrowdStrike and Fortinet have joined forces to enhance cybersecurity, integrating their leading protection solutions for improved threat detection and response.

By Sean Mitchell • 3 min read • Wed, 23rd Oct 2024

Generative AI

Gartner predicts AI will reshape business workforce by 2028

Gartner's latest predictions reveal that by 2026, 20% of businesses could streamline operations via AI, potentially eliminating half of middle management roles.

By Sean Mitchell • 3 min read • Wed, 23rd Oct 2024