Editor interview stories - Page 54

Strengthening CX drives success: Adobe reveals 40% of CX leaders exceeded 2019 goals, proving investment in customer experience is now essential for businesses.

Investing in Customer Experience (CX) can transform customer data into strategic advantages. Adobe's 2019 report shows 40% of CX leaders exceed business goals.

Network infrastructure has been kept up and running during lockdowns, but can cyber-security defences keep up with the increase in users and devices?.

Organisations should rebuild, re-prioritise and re-assess their current security programs, with the ultimate goal of enhancing threat response.

Combined with software-defined storage, organisations can leverage a more predictable, resilient, and simple approach to infrastructure.

TechDay interviewed Hyland director Eugene Chng about the company's contract management solution, which streamlines the entire contract lifecycle.

Remote working has tested how well every organisation's remote connectivity can scale, particularly in areas such as VPN infrastructure and connection quality.

It's estimated the average cost per network outage in the United States alone amounts to US$402,542 – with one in ten major outages costing over $1 million.

Blockchain goes beyond crypto, enabling secure, lifelong digital credential ownership and instant verification.

New Zealand's Coretex has transformed from a local fleet management firm into a global player, thanks to Microsoft Azure's cloud technology.

As COVID-19 disrupts major sectors, Extreme Networks' cloud management platform offers retail, education, and healthcare unparalleled flexibility and security.

Gartner predicts rapid growth in enterprise IT spend on cloud-based offerings, leading to an increase in organisations adopting cloud networking.

Running Linux on a toaster highlights a problem in today's data centres: reliance on generic hardware undermines efficiency and performance gains.

As urbanisation rapidly expands, experts urge cities to go smart, leveraging IoT, AI and 5G to enhance efficiency and quality of urban life.

Mimecast's channel director outlines a revamped partner programme designed to tackle 2020's growing cybersecurity threats and industry consolidation.

Amid the pandemic, Bitrix24 offers a comprehensive, free solution integrating CRM, project management, and website building, easing transitions to remote work.

Automation is reshaping modern enterprises, and OSS Group's Glen Ogilvie discusses its evolution, benefits, challenges, and strategic deployment.

A New Zealand education giant turned to Auckland's OSS Group to overhaul its outdated server fleet, leveraging Red Hat's robust solutions.

Automation and advanced analytics are revolutionising the service industry, shedding IT dependencies and boosting transparency, agility, and customer retention.

Hyland is pitching in to help organisations ride out the COVID-19 pandemic and relieve some of its effects on day-to-day business.