Domestic Violence stories
Vodafone trials in-store wellbeing staff for vulnerable customers
Last week
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cx
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martech
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physical security
Vodafone is piloting in-store Customer Wellbeing Specialists in 12 Australian shops to support vulnerable customers facing complex issues.
Record phone reuse drive aids domestic violence victims
Last week
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crm
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martech
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supply chain
A record phone reuse drive in Sydney has readied 1,282 donated mobiles to help domestic violence survivors while cutting e-waste.
Atturra, Comtrac partner on AI-driven investigation tools
Thu, 11th Dec 2025
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document management
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data analytics
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digital transformation
Atturra teams with Comtrac to roll out AI-powered investigation tools for Australian law enforcement and regulators via a single service channel.
Cumberland City Council donates phones to aid domestic violence victims
Fri, 4th Jul 2025
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healthtech
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victim support
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safety
Cumberland City Council has donated 45 refurbished phones to help domestic violence victims connect with support services and seek safety.
Optus launches free Escape Bags to support domestic abuse victims
Wed, 28th May 2025
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uc
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collaboration
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software
Optus teams with charity Escabags to provide free Escape Bags, including SIM cards, across Australia for domestic abuse victims seeking safety and support.
Reskilling domestic violence survivors for tech roles boosts GDP
Tue, 27th May 2025
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data analytics
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ai
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cybersecurity
Reskilling domestic violence survivors for tech roles could add AUD $6.5 billion annually to Australia's economy, says Humans of Purpose blueprint.
Businesses urged to donate old phones to aid DV survivors
Mon, 5th May 2025
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ios
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csr
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amta
MobileMuster and DV Safe Phone urge Aussie businesses to donate unused phones this Domestic Violence Prevention Month to aid victim-survivors.
Australian telecoms unite against tech-facilitated abuse
Mon, 25th Nov 2024
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uc
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collaboration
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telstra
Australian telecom leaders unite to tackle tech-facilitated abuse, reinforcing their commitment during the 16 Days of Activism Against Gender-Based Violence.
8Squad paper reveals tech solutions for service backlogs
Thu, 31st Oct 2024
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cx
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martech
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agentic ai
A White Paper by 8Squad proposes tech solutions to tackle service backlogs in government, enhancing efficiency for vulnerable Australians.
How embracing new technology in emergency communications centres improves public safety
Thu, 3rd Oct 2024
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cloud services
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opinion
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skills shortage
Australia's emergency contact centres grapple with rising call volumes and staff shortages, turning to AI and cloud tech to enhance public safety.
TechConnect helps DVConnect's domestic violence response
Thu, 29th Jun 2023
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hyperscale
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public cloud
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partner programmes
TechConnect deploys Amazon Connect to help DVConnect improve client services and modernise its communications platform.