Digital services Stories

Australian Stories

Digital services stories

RWS opens Adelaide office with state government win

The contract gives the group its first dedicated foothold in Australian government and regulatory content as states modernise aging legislative systems.

By Sean Mitchell • 4 min read • 2 days ago

Data Protection

Budget AI boost hailed as CGT changes draw criticism

Critics warned the tax changes could deter long-term investment, while fresh funding for AI and digital ID was welcomed as a boost to productivity.

By Sean Mitchell • 4 min read • Last week

Smart Cities

Parramatta uses Milestone platform to boost safety

Unified surveillance tools will help Parramatta manage public safety, traffic and access across more than 110 sites as development accelerates.

By Mark Tarre • 3 min read • Last week

Customer Experience

Win an Audi RS3 or $100,000 Cash: VentraIP Launches Its Biggest MEGAMay Giveaway Yet

Australian businesses renewing .au domains this May could land an Audi RS3 or GBP £100,000, as VentraIP widens discounts across hosting and email.

By Thomas Thatcher • 2 min read • This month

Global Stories

Digital services stories

Digital Transformation

TNS Global backs eSIM Go expansion into the UK MVNO market

Expansion into UK mobile services has gained fresh backing as TNS Global funds eSIM Go's push beyond travel eSIM into MVNOs.

By Sean Mitchell • 4 min read • Yesterday

Software-as-a-Service

Global 2000 downtime costs rise to USD $600 billion

Outages are now costing Global 2000 firms USD $600 billion a year, as a single incident can wipe 3.4% off share prices.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Network Infrastructure

US tops global eSIM readiness index as UK ranks high

US market readiness, simpler activation and open rules have propelled it to the top of a 50-market eSIM ranking for 2026.

By Sofiah Nichole Salivio • 3 min read • Last week

Digital Transformation

Iron Mountain raises guidance after record quarterly revenue

Record first-quarter gains in data centres and storage pushed Iron Mountain to lift its full-year outlook for revenue, profits and cash flow.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Software-as-a-Service

Alentr appoints Richard Jackson as Chief Revenue Officer

The hire signals Alentr's push into enterprise retail, as pricing pressure forces retailers to tighten control over margins across channels.

By Sofiah Nichole Salivio • 4 min read • Last week

Software-as-a-Service

Ericsson study finds telecom operators lag on AI & 5G

Most operators are still not deploying the AI and 5G tools they say will drive new revenue, according to Ericsson's global survey.

By Sofiah Nichole Salivio • 4 min read • Last week

Disaster Recovery

Triton launches Db2 hybrid cloud HADR clusters service

Outages at major cloud providers have sharpened demand for database resilience as firms seek failover across on-premise and cloud systems.

By Mark Tarre • 3 min read • Last week

DevOps

Why trust is the bottleneck for AI-driven operations

The shift to autonomous IT is stalling because teams will only let AI act when its decisions are transparent, explainable and controlled.

By Karthik SJ • 4 min read • This month

Data Protection

Digital identity: How it powers APAC's fintech boom

Digital identity is helping APAC fintechs cut fraud, speed onboarding and expand access for millions of unbanked users across the region.

By Edmund Ng • 6 min read • This month

Stories from Other Regions

Digital services stories

Digital Transformation

Sage, Gary Neville back tax digital push for traders

More than half a million UK sole traders risk missing the first Making Tax Digital deadline, with just 30% saying they understand the rules.

By Karen Joy Bacudo • 4 min read • 3 days ago

Digital Transformation

NHS CIOs urge stronger national digital leadership

NHS technology teams are facing mounting pressure as leaders warn that patchy standards and duplication are slowing better patient care.

By Sofiah Nichole Salivio • 3 min read • Last week

Data centers

Flashscore named UK's fastest sports results platform

A UK fan survey found 46% rate the app quickest for sports scores, as demand grows for live data services alongside broadcasts.

By Sean Mitchell • 3 min read • Last week

Fintech

Scam losses more than double as fraud hits consumers

More consumers are losing larger sums to fraud as fake invoice and investment scams drive the biggest financial harm, F-Secure says.

By Sofiah Nichole Salivio • 4 min read • Last week

Data Protection

Argyll launches UK sovereign AI cloud for regulated firms

Argyll Data Development launches UK sovereign AI inference cloud with SambaNova, targeting regulated firms seeking local control over data and systems.

By Sean Mitchell • 4 min read • Last week