TelcoNews Australia - Telecommunications news for ICT decision-makers

Customers stories - Page 19

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Maclean Computing 'frustrated' by conspiracy theories
Wed, 1st Aug 2012
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management
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customers
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maclean computing
Maclean Computing has expressed frustration over conspiracy theories following a rapid asset purchase post-liquidation, branding them as unfair criticisms.
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Telecom’s CDMA network closes midnight tonight
Tue, 31st Jul 2012
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customers
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cdma
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mobile data
Telecom's CDMA network shuts down at midnight, ending service for calls, texts, and data. Customers are urged to switch to the new XT network immediately.
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TUANZ to cut staff
Fri, 24th Feb 2012
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uc
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management
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customers
TUANZ to cut event staff, refocusing efforts on core advocacy for telecommunications customers amid declining sponsorship and event attendance.
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Online helpdesk spreads satisfaction in NZ - Updated
Wed, 1st Feb 2012
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customers
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support
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zendesk
New Zealand tops Zendesk's global customer satisfaction poll at 95%, while the French lag at 57%. Now, a new charity-linked plan boosts philanthropy.
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Connector Systems secures Wellington space
Tue, 29th Nov 2011
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connector systems
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customers
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support
The space will consist of a professional services office, a sales office, a meeting room and a purpose-built training room.
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Data compromises a game-changer for kiwis
Tue, 8th Nov 2011
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customers
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unisys
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passwords
A new survey reveals that 80% of Kiwis would stop dealing with an organisation after a data breach, viewing it as a ‘fundamental breach of trust’.
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Web Drive earns ICANN accreditation
Thu, 3rd Nov 2011
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customers
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auckland council
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resellers
Web Drive becomes the first New Zealand company accredited by ICANN, promising significant savings and enhanced local support for resellers and customers.
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Consumer vs rugged: Which is really cheaper?
Tue, 1st Nov 2011
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customers
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sektor
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mobility
Exploring why rugged devices may offer better long-term value over consumer models for enterprises despite initial costs.
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The five requirements for mobility greatness
Tue, 1st Nov 2011
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customers
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avaya
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mobility
Making mobility work for your customer requires five key requirements, says David Elliot, ANZ channel manager for Avaya.
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NZNET trouble - we dig deeper
Thu, 27th Oct 2011
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edge computing
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customers
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vector
Tales of court action, shareholder disagreements, employment disputes and frozen bank accounts for local ISP and hosting company.
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Selling telecommunications solutions to your IT customers
Wed, 12th Oct 2011
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uc
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customers
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telco
Telcoinabox New Zealand revolutionises IT businesses by offering easy integration of telco services, promising robust new revenue streams.
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Connector Systems purchases OrderWare Solutions
Wed, 31st Aug 2011
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connector systems
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customers
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outsourcing
IT distributor Connector Systems has acquired OrderWare Solutions to harness its software expertise and integrate value-adding services for its clients.
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Aptimize purchase by Riverbed confirmed
Wed, 20th Jul 2011
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customers
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software
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riverbed
US firm Riverbed has acquired local software company Aptimize, known for its website acceleration tools, in a deal valued at tens of millions of dollars.
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Huawei lays down gauntlet
Wed, 13th Jul 2011
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smartphones
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uc
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customers
Huawei aims to dominate the New Zealand market, showcasing cutting-edge Android devices and planning to be a top five global handset vendor by 2013.
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Cisco cans hosted email service
Thu, 24th Feb 2011
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saas
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digital entertainment
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cisco
Cisco is axing its 13-month-old hosted email service, Cisco Mail, as customers shift focus to emerging collaboration tools like social software and video.
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Telecom apologises for Auckland outage
Mon, 21st Feb 2011
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uc
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customers
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telco
Steady progress is being made, with the majority of customers now back online, a Telecom spokesperson has said.
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A slick website captures leads
Sat, 1st Jan 2011
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storage
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cloud services
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customers
DUO has revamped its outdated website, focusing on real-time pricing and stock info to better meet customer needs and foster community engagement.
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Orcon customers targeted by phishing scam
Wed, 8th Dec 2010
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customers
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orcon
Orcon warns customers of a phishing scam with fake emails urging account updates to avoid suspension. The company advises against sharing details.
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Vodafone loses New Zealand customers
Thu, 11th Nov 2010
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uc
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customers
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telco
Vodafone New Zealand sees a dip, losing 35,000 users amid a strategy shift and recent service issues, says CEO Vittorio Colao.
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Orcon loses years of customer emails
Fri, 29th Oct 2010
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customers
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twitter
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orcon
Orcon loses emails for 266 customers in overnight outage, with efforts to retrieve them so far unsuccessful. #Orcon #emailoutage.