TelcoNews Australia - Telecommunications news for ICT decision-makers

Customers stories - Page 16

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Aerohive successfully woos customers
Thu, 28th Jan 2016
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customers
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aerohive networks
Aerohive Networks achieves high customer satisfaction with 97% satisfied and 95% recommending the company, according to recent study.
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UPDATED: Vodafone internet down around New Zealand, customers want answers
Thu, 28th Jan 2016
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wireless networks
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uc
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customers
Vodafone NZ internet is down around the country, and with no word from the company, customers have turned to Facebook to share their thoughts.
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AI, mobility, IoT revolutionises customer experience
Tue, 26th Jan 2016
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uc
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cx
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martech
Customer experience is the top priority for companies as technology revolutionizes engagement, according to Interactive Intelligence.
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OpenText a Magic Quadrant leader in evolving CMM market
Fri, 15th Jan 2016
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customers
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opentext
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gartner
Gartner estimates that CCM was an $800 million market for 2014, and it is expected to show a compound annual growth rate of 9.8% from 2015 to 2020.
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CIOs play surprising role in customer experience
Mon, 11th Jan 2016
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cx
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martech
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customers
CEOs need to prioritize customer experience management, with CIOs playing a crucial role, according to a Gartner survey.
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Save your customers' money AND make more margin using Aspen Optics
Wed, 2nd Dec 2015
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firewalls
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breach prevention
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connector systems
Connector Systems and Aspen Optics are offering resellers the chance to help customers' stretch their network expansion budgets further.
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Hewlett Packard Enterprise Roadshow takes off in Auckland
Thu, 26th Nov 2015
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devops
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partner programmes
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apm
HPE's roadshow embarks on a new era in Auckland, unveiling its nimble future post-HP split, aiming to revolutionise IT and business agility.
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Kogan Mobile returns to telco market
Mon, 19th Oct 2015
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partner programmes
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kogan.com
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market
Kogan Mobile partners with Vodafone to disrupt the telco space, offering bargain deals and Qantas points to savvy shoppers.
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SMEs choosing cyber security over customer convenience
Mon, 14th Sep 2015
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cybersecurity
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customers
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sme
Nearly all small business owners recognising the growing importance of cyber security, with the vast majority prioritising security over customers.
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Kiwi company invests in IoT with new platform development
Mon, 14th Sep 2015
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iot
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customers
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nz
Zarex, a leading New Zealand digital marketing agency, invests in an IoT platform to aid local businesses in delivering enhanced customer value.
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Genesys G-Summit global event comes to New Zealand
Fri, 17th Jul 2015
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uc
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cx
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martech
The Genesys global G-Summit event series is making its way to New Zealand, and will showcase this year’s theme of ‘Next-Generation CX’.
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Rackspace releases Microsoft Azure support offering
Wed, 15th Jul 2015
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public cloud
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microsoft
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cloud services
Rackspace adds Fanatical Support for Microsoft Azure to its product portfolio, offering hybrid cloud solutions.
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Gartner: Your brand is your trust foundation
Thu, 9th Jul 2015
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google
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collaboration
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gartner
Building a strong brand is crucial for new providers, as brand perception shapes how buyers view them. Trust is key.
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Prepare your small business for the new financial year
Thu, 2nd Jul 2015
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it automation
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concur
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forrester research
The new financial year is an opportunity for small businesses to reassess their business practices and see where they can boost success.
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Westcon and Cisco extend their NZ partnership
Tue, 16th Jun 2015
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supply chain systems
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collaboration
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cisco
Cisco and Westcon Group NZ expand partnership, with Westcon distributing full Cisco portfolio in New Zealand from 27 July.
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Huawei: Want to be an innovator? Buckle down for the long haul
Mon, 25th May 2015
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partner programmes
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customers
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huawei
To innovate successfully, companies must commit to a long-term programme of investment in research and development - innovation is a marathon.
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Update: Vodafone network back in business
Thu, 16th Apr 2015
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uc
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telco
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customers
The cause of this morning’s mobile issue was a core network router problem in Christchurch, which led to mobile voice and TXT services problems.
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Vodafone network down and out
Thu, 16th Apr 2015
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uc
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telco
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customers
Customers nationwide using the 2G, 3G and 4G network may be having difficulty making and receiving calls, TXTs and using data.
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Dell's set to deliver with two new executive hires
Wed, 25th Mar 2015
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network infrastructure
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cto
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customers
Dell has appointed Rory P. Read and Paul Pérez to key executive positions to strengthen its sales and enterprise technology executive team.
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Spark dumps Telecom Cook Islands on Teleraro
Tue, 24th Feb 2015
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uc
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customers
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nz
Spark NZ sheds 60% stake in Telecom Cook Islands to Teleraro for NZ$23m, aligning with its customer-centric local focus strategy.