TelcoNews Australia - Telecommunications news for ICT decision-makers

Customers stories - Page 15

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Silver Peak achieves VMware’s highest level of endorsement
Thu, 2nd Jun 2016
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it automation
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virtualisation
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partner programmes
Silver Peak's Unity EdgeConnect achieves VMware Ready status for network functions virtualisation (NFV) offering.
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Finding a solution to the problem that's costing ANZ businesses billions
Tue, 31st May 2016
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digital engagement
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productivity
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customers
With 14.3 million people currently employed in ANZ, unnecessary admin tasks creates a potential $61bn opportunity cost annually to organisations.
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LogMeIn expands omni-channel customer engagement
Mon, 30th May 2016
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crm
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cx
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martech
LogMeIn recently announced a new release of BoldChat, its live chat and omni-channel customer engagement solution.
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Citrix and Microsoft target joint customers with refreshed strategy
Fri, 27th May 2016
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virtualisation
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daas
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partner programmes
Citrix and Microsoft bolster their alliance with a focus on aiding joint customers to embrace cloud mobility and digital transformation.
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A happy customer: Conbrio solving problems with top-notch customer service
Mon, 23rd May 2016
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crm
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uc
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martech
Kiwi tech company Conbrio, known for stellar customer service, has streamlined operations for Telnet, a leading NZ contact centre since 1996.
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Pivotal ends latest funding round with $253 million, looks to expand
Fri, 6th May 2016
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software development
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financing
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customers
Pivotal's Series C funding round is set to end with $253m, led by new investor Ford Motor Company, Microsoft and previous investors.
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Louis Tague takes top ANZ role at Veritas
Thu, 28th Apr 2016
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digital transformation
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symantec
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nz
Vertias has promoted Louis Tague to the top ANZ role of managing director for the information management vendor.
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New channel manager for MuleSoft
Wed, 27th Apr 2016
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firewalls
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network security
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converged infrastructure
MuleSoft appoints new channel manager for Australia and New Zealand to support go-to-market strategies and sales momentum.
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New chief to lead transformation at Alcatel-Lucent Enterprise
Thu, 21st Apr 2016
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partner programmes
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customers
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alcatel-lucent enterprise
Alcatel-Lucent Enterprise appoints new CEO as it shifts towards becoming a cloud-based network and communications company.
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Banks struggle to remain relevant as FinTech tools take over
Wed, 20th Apr 2016
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software development
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fintech
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disruption
Banks must collaborate with FinTech firms as they struggle to keep pace with the disruption caused by emerging technology, a report has found.
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BroadSign Mobile used to bridge DOOH with smartphones in retail
Tue, 19th Apr 2016
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smartphones
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url
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customers
BroadSign's Mobile offering is being used by Xprnc Media to engage with consumers, providing product information, coupons and discounts.
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Zuora steps in to help businesses succeed in subscription economy
Fri, 15th Apr 2016
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customers
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zuora
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subscriptions
Zuora launches Zuora '17, an enterprise-grade product allowing established companies to monetise mixed revenue streams.
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NEC Australia boss steps into top APAC role
Mon, 4th Apr 2016
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digital signage
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displays & projectors
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sales
NEC Australia boss Tetsuro Akagi has moved into the top Asia Pacific role for the company, becoming APAC chief executive.
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CommArc first Kiwi company to achieve Veeam platinum partner status
Tue, 22nd Mar 2016
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virtualisation
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partner programmes
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veeam
CommArc Consulting has become the first New Zealand company to achieve platinum partner status in the Veeam’s Cloud & Service Provider Programme.
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All Dick Smith extended warranties to be honoured
Wed, 16th Mar 2016
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nz
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dick smith
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customers
The Warranty Group is assuring Dick Smith customers it will honour all extended warranties sold by the failed company across Australia and New Zealand.
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Indian company rolls out $5 smartphone
Fri, 26th Feb 2016
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smartphones
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customers
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price match
A new Indian company has introduced a smartphone for for 251 rupees, about NZ$5.50, and has been met with a mix of scepticism and excitement.
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Arbor brings order to the chaos with new security platform
Fri, 26th Feb 2016
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uc
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cybersecurity
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telco
Arbor Networks introduces new security platform to detect and investigate advanced cyber-threats in real-time.
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Kiwi educators encouraged to exchange faulty Apple plug
Tue, 23rd Feb 2016
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smartphones
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edutech
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personal computing devices
The Ministry of Education has alerted New Zealand educators to the fact that Apple is recalling the two-prong Apple AC wall plug adapters.
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This is the age of the customer: How will the comms industry respond?
Mon, 22nd Feb 2016
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customers
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disruption
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millennials
CSPs that embrace technology to keep up with customers’ growing expectations are far more likely to succeed in the future, according to a new report.
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Ticket to success? Getting to know your customers
Thu, 18th Feb 2016
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uc
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digital marketing
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customers
Marketers struggling to personalize campaigns due to overwhelming amount of customer info, says Teradata Marketing Applications.