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Conversational AI stories - Page 3
Bitget unveils GracyAI avatar to guide crypto users
Last month
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crypto
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blockchain
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partner programmes
Bitget launches GracyAI, a chatty avatar of boss Gracy Chen to guide crypto users on strategy and mindset, not quick-fire price tips.
Consumers embrace AI as daily assistant & companion
Last month
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data protection
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genai
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data privacy
More consumers now treat generative AI as an everyday aide and even a companion, using it for routine decisions despite trust concerns.
Wesfarmers partners Google Cloud to expand AI in retail
Last month
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digital transformation
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cx
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martech
Wesfarmers has struck a multi-year deal with Google Cloud to deploy agentic AI across Kmart, Officeworks, Priceline and OnePass stores.
Newo raises USD $25m to scale AI reception platform
Last month
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saas
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uc
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digital transformation
Newo raises USD $25m to grow AI voice agents that answer calls for small businesses, after revenue doubled late 2025 amid rising demand.
LIV Golf debuts AI 'Fan Caddie' second-screen companion
Last month
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semiconductors
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data analytics
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digital transformation
LIV Golf has unveiled Fan Caddie, an AI 'second-screen' assistant offering real-time stats, replays and shopping while fans watch live.
ORCA Opti plots global AI growth & 2027 IPO roadmap
Last month
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soc
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risk & compliance
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security operations
ORCA Opti touts defensible AI, rapid global expansion and a 2027 IPO as it targets regulated markets and warns most AI startups will fail.
Calero unveils AI assistant for telecom invoice insight
Last month
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data analytics
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digital transformation
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rpa
Calero launches AI-powered assistant to give TEM and MEM teams instant, conversational insight from complex telecom and mobility invoices.
Global Rev Gen names Bosco Anthony Chief Executive Officer
Last month
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digital transformation
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martech
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supply chain
Global Rev Gen appoints Bosco Anthony as CEO to spearhead national expansion, AI-led products and integrated media, creative and video services.
Hexnode embeds upgraded Genie AI to run UEM actions
Last month
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advanced persistent threat protection
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it automation
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physical security
Hexnode embeds its upgraded Genie AI into the UEM console, letting admins query inventory, execute device commands and automate fixes in chat.
Airwallex unveils AI assistant to streamline finance tasks
Last month
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saas
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data analytics
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digital transformation
Airwallex launches an AI assistant in its web app, promising to simplify onboarding and day-to-day finance tasks for multi-currency businesses.
Canva brings brand-safe design generation into ChatGPT
Last month
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martech
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cdp
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genai
Canva integrates with ChatGPT to auto-apply Brand Kits, letting teams generate editable, on-brand designs directly from chat prompts.
Empathix unveils EMMY, a voice-led AI job search tool
Last month
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hcm
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ai
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software development
Empathix launches EMMY, a voice-led AI job search assistant for New Zealand and Australia that swaps job boards for conversational hiring.
ScienceLogic unveils Skylar Advisor for AI-led IT ops
Last month
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devops
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hybrid cloud
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digital transformation
ScienceLogic launches Skylar Advisor, an AI-native IT ops assistant that proactively surfaces guidance and prioritises actions in real time.
Kentico unveils AIRA agents to transform marketing work
Last month
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ecm
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cx
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martech
Kentico launches AIRA Agentic Suite, bringing task-specific AI agents into its Xperience platform to automate and refine marketing workflows.
8x8 sees AI customer interactions surge across voice, chat
Last month
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uc
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data protection
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digital transformation
8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.
How digital service is transforming global cash cycles
Last month
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data analytics
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digital transformation
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cx
From AI analytics to remote fixes, digital service is reshaping cash operations, boosting uptime, trust, and sustainability at every stage.
Sage boosts X3 ERP with AI copilots & automation tools
Last month
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data analytics
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digital transformation
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partner programmes
Sage adds AI copilots, finance automation and supply chain intelligence to Sage X3, promising faster insight for mid-sized firms.
Sage X3 gains Copilot, AI agents & smarter automation
Last month
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manufacturing
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data analytics
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digital transformation
Sage adds Copilot, AI agents and smarter automation to Sage X3, promising faster decisions for mid-sized finance and supply chain teams.
Oracle unveils AI agentic platform for retail banks
Last month
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uc
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digital transformation
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fintech
Oracle launches an AI agent platform for retail banks, blending autonomous agents and human oversight to automate and personalise services.
Genspark expands AI call agent globally with Twilio
Last month
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cx
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martech
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risk & compliance
Genspark rolls out its AI call agent to over 40 countries using Twilio voice tech, handling bookings, support and multilingual calls at scale.