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Australia

Australian Stories

JB Hi-Fi launches consumer electronics retail media network
Customer Experience

JB Hi-Fi launches consumer electronics retail media network

JB Hi-Fi teams with Retail MediaWorks to launch Australia's first consumer electronics-focused retail media network across its 207-store empire.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Feb 2026
OpenAI launches Australia-wide drive for AI skills & jobs
Digital Transformation

OpenAI launches Australia-wide drive for AI skills & jobs

OpenAI unveils an Australia-wide AI push, pairing a Sydney supercomputer campus with skills training and new startup support schemes.

By Mark Tarre • 5 min read • Tue, 3rd Feb 2026
Expert details the data 'gold' fuelling retail media
Data Protection

Expert details the data 'gold' fuelling retail media

Australian retail media booms as brands race to turn fragmented customer data into 'gold' with unified, first-party identity and AI insight.

By Belinda Lloyd • 6 min read • Thu, 29th Jan 2026
OpenAI unveils nationwide AI push & skills drive for Australia
Digital Transformation

OpenAI unveils nationwide AI push & skills drive for Australia

OpenAI launches its first Asia Pacific OpenAI for Countries plan in Australia, pairing sovereign AI infrastructure with major skills drives.

By Sean Mitchell • 4 min read • Thu, 11th Dec 2025
Boost Mobile slashes SIM & phone prices for Black Friday sale
Customer service

Boost Mobile slashes SIM & phone prices for Black Friday sale

Boost Mobile cuts prepaid SIM and refurbished phone prices up to 74% and 15% respectively in Black Friday deals across Australia.

By Sean Mitchell • 3 min read • Fri, 21st Nov 2025
Australia's waste system is stuck in first gear. Here's how to fix it
Power / Energy

Australia's waste system is stuck in first gear. Here's how to fix it

Australia's waste system is inefficient, but upcycling using advanced hydrogen technology could cut costs, emissions and power a cleaner transport network.

By Craig Allen • 5 min read • Tue, 18th Nov 2025
StackAdapt bolsters Australian team with two senior hires
Digital Transformation

StackAdapt bolsters Australian team with two senior hires

StackAdapt strengthens its Australian presence with senior hires Chris Scudder and Sam Schneider to drive further growth in NSW and Victoria markets.

By Melvin Hipolito • 2 min read • Fri, 14th Nov 2025
Coles partners with OpenAI to enhance corporate operations with AI
Unified Communications

Coles partners with OpenAI to enhance corporate operations with AI

Coles has partnered with OpenAI to deploy ChatGPT Enterprise, powered by GPT-5, enhancing corporate operations and AI skills across its workforce.

By Catherine Knowles • 3 min read • Thu, 30th Oct 2025
Bunnings tops retail trust while majors lag on value & fun
Customer Experience

Bunnings tops retail trust while majors lag on value & fun

Bunnings tops Australia's 2025 Retail Proposition Index, while Coles and Woolworths lag in value, fun and trust among shoppers, says OC&C survey.

By Jed Nykolle Harme • 4 min read • Tue, 28th Oct 2025
QSIC partners with Wingstop to deliver curated music in Sydney
Data Analytics

QSIC partners with Wingstop to deliver curated music in Sydney

QSIC teams up with Wingstop to craft a bold, AI-curated music experience for the US chain's first Sydney outlet, enhancing its energetic brand vibe.

By Kaleah Salmon • 3 min read • Fri, 6th Jun 2025
Australian retailers face rise in crime & cybersecurity woes
Cybersecurity

Australian retailers face rise in crime & cybersecurity woes

Retail crime is surging in Australia, with a 22% rise in return fraud. Experts urge government investment in technology to combat these threats.

By Kaleah Salmon • 3 min read • Thu, 27th Mar 2025
Microsoft launches new Innovation Hub in North Sydney
Unified Communications

Microsoft launches new Innovation Hub in North Sydney

Microsoft has launched a new Innovation Hub in North Sydney to aid Australian firms in leveraging AI and other technologies for competitive advantage.

By Kaleah Salmon • 3 min read • Tue, 26th Nov 2024

Global Stories

Workiva appoints Kristen Pimpini to lead APJ growth
Unified Communications

Workiva appoints Kristen Pimpini to lead APJ growth

Workiva names Kristen “KP” Pimpini to spearhead APJ sales and operations, backing its AI-powered reporting push across key regional markets.

By Sean Mitchell • 3 min read • Tue, 17th Mar 2026
Australian consumers wary of AI, prefer human service touch
Digital Transformation

Australian consumers wary of AI, prefer human service touch

Research reveals Australian consumers prefer human customer service, with only 28% comfortable engaging with AI-powered support, citing trust and accuracy concerns.

By Melvin Hipolito • 4 min read • Tue, 9th Sep 2025
Microlise drives fleet technology growth across Australia, NZ
Supply Chain

Microlise drives fleet technology growth across Australia, NZ

Microlise's ANZ operations have surged, partnering with major retailers like Woolworths and DHL to boost fleet efficiency and safety across Australia and New Zealand.

By Melvin Hipolito • 3 min read • Tue, 8th Jul 2025
Visa unveils AI-driven commerce & payments push in Asia
Crypto

Visa unveils AI-driven commerce & payments push in Asia

Visa launches AI-powered solutions and partnerships across Asia Pacific, aiming to transform digital commerce with secure, seamless payments and new innovations.

By Jed Nykolle Harme • 4 min read • Tue, 3rd Jun 2025
Auror raises AUD $72.6m to tackle retail crime globally
Physical Security

Auror raises AUD $72.6m to tackle retail crime globally

Auror has raised AUD $72.6 million in Series C funding to enhance its retail crime-fighting technology and expand into North America and the UK.

By Catherine Knowles • 3 min read • Wed, 13th Nov 2024
Restive appoints Seb Amielh as Executive Director in Sydney
Digital Transformation

Restive appoints Seb Amielh as Executive Director in Sydney

Restive appoints Seb Amielh as Executive Director in Sydney to drive tech consultancy's national growth, leveraging his 25 years of industry experience.

By Imee Dequito • 3 min read • Mon, 24th Jun 2024