Coles stories

Coles has partnered with OpenAI to deploy ChatGPT Enterprise, powered by GPT-5, enhancing corporate operations and AI skills across its workforce.

Bunnings tops Australia's 2025 Retail Proposition Index, while Coles and Woolworths lag in value, fun and trust among shoppers, says OC&C survey.

Research reveals Australian consumers prefer human customer service, with only 28% comfortable engaging with AI-powered support, citing trust and accuracy concerns.

Microlise's ANZ operations have surged, partnering with major retailers like Woolworths and DHL to boost fleet efficiency and safety across Australia and New Zealand.

QSIC teams up with Wingstop to craft a bold, AI-curated music experience for the US chain’s first Sydney outlet, enhancing its energetic brand vibe.

Visa launches AI-powered solutions and partnerships across Asia Pacific, aiming to transform digital commerce with secure, seamless payments and new innovations.

Retail crime is surging in Australia, with a 22% rise in return fraud. Experts urge government investment in technology to combat these threats.

Microsoft has launched a new Innovation Hub in North Sydney to aid Australian firms in leveraging AI and other technologies for competitive advantage.

Auror has raised AUD $72.6 million in Series C funding to enhance its retail crime-fighting technology and expand into North America and the UK.

Restive appoints Seb Amielh as Executive Director in Sydney to drive tech consultancy’s national growth, leveraging his 25 years of industry experience.

MTMN is challenging Australia's top OOH advertisers by leveraging real-time data through a new partnership with tech firm LUMOS, enhancing ad targeting capabilities.

Tech firms Zitcha and Broadsign partner to enhance in-store digital advertising, leveraging first-party retail data for improved targeting.

Cradlepoin has announced that the large Australian retailer, Coles Group is leveraging Cradlepoint’s NetCloud with 5G wireless edge solutions.

Officeworks appoints Nikala Busse as CIO, bringing experience in delivering digital innovation from previous roles at Transurban and Coles.

Loscam’s track and trace solution powered by Thinxtra’s 0G Network optimises the resilience of Coles’ poultry supply chain while reducing equipment losses.

Australian shoppers will soon be able to benefit from personalised, connected omnichannel experiences thanks to a new partnership between Coles and Adobe.

Bunnings, the hardware chain owned by Australian Wesfarmers, more than tripled annual profit in New Zealand, as a booming property market stoked de.