TelcoNews Australia - Telecommunications news for ICT decision-makers
Australia

Cloud Stories

Australian Stories

Cloud stories

Global Stories

Cloud stories

Whatfix appoints Vara Kumar as Chief Executive Officer
Software-as-a-Service

Whatfix appoints Vara Kumar as Chief Executive Officer

The appointment aims to steady customer relationships and reassure investors after the sudden death of co-founder Khadim Batti.

By Sofiah Nichole Salivio • 3 min read • Today
AI transforms CX to go beyond the chatbot
Digital Transformation

AI transforms CX to go beyond the chatbot

Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.

By Anthony Caruana • 4 min read • Today
Open source is powering the next generation of frontier AI
Semiconductors

Open source is powering the next generation of frontier AI

Rising inference demand and custom hardware needs are pushing AI infrastructure beyond standard cloud setups, boosting open source tools.

By Anthony Caruana • 5 min read • Today
Fujitsu tests quantum software on neutral-atom hardware
Quantum Computing

Fujitsu tests quantum software on neutral-atom hardware

Real hardware tests could broaden access to quantum computing by letting Fujitsu's software run across neutral-atom machines and other designs.

By Sean Mitchell • 4 min read • Today
OceanBase tops Asia & Oceania database market in 2025
Hybrid Cloud

OceanBase tops Asia & Oceania database market in 2025

Demand for databases that can handle AI and hybrid cloud workloads has lifted OceanBase to the top of Asia and Oceania, Omdia said.

By Joseph Gabriel Lagonsin • 3 min read • Today
ADP expands AWS tie-up to boost AI in HR & payroll
Software-as-a-Service

ADP expands AWS tie-up to boost AI in HR & payroll

The payroll group will move core systems to AWS, aiming to speed AI features and reduce manual work across HR and tax platforms.

By Joseph Gabriel Lagonsin • 3 min read • Today
Smartsheet names new APAC & Japan leaders as AI use surges
Software-as-a-Service

Smartsheet names new APAC & Japan leaders as AI use surges

Rising AI use and customer growth across the region have prompted a leadership shake-up as Smartsheet expands in Asia-Pacific and Japan.

By Joseph Gabriel Lagonsin • 5 min read • Today
Tuned Global boosts music ingestion tenfold with AWS
Software-as-a-Service

Tuned Global boosts music ingestion tenfold with AWS

Onboarding large catalogues now takes days rather than weeks, as the platform can ingest up to 20 million tracks a day after its AWS overhaul.

By Sofiah Nichole Salivio • 5 min read • Today
Avalara study finds 322% ROI & payback under six months
Software-as-a-Service

Avalara study finds 322% ROI & payback under six months

Businesses using manual tax processes could cut compliance costs sharply, with a Forrester study putting Avalara's payback at under six months.

By Joseph Gabriel Lagonsin • 4 min read • Today
Cyera completes USD $1 billion Oasis Security deal
Software-as-a-Service

Cyera completes USD $1 billion Oasis Security deal

The tie-up gives Cyera a foothold in non-human identity management as machine and AI-driven accounts surge inside large enterprises.

By Joseph Gabriel Lagonsin • 4 min read • Today
AOK PLUS moves member support onto NiCE cloud platform
Data Protection

AOK PLUS moves member support onto NiCE cloud platform

More than 5 million annual member contacts will be handled faster as the insurer links AI self-service with 2,400 staff on a single cloud system.

By Sofiah Nichole Salivio • 4 min read • Today
Cognitiv opens Vancouver hub in first office abroad
Data Protection

Cognitiv opens Vancouver hub in first office abroad

It will support faster data handling and help the ad tech group manage privacy rules as its customer base and product range expand.

By Sofiah Nichole Salivio • 4 min read • Today
Qualcomm and Amazon team up on AI data centre chips
Semiconductors

Qualcomm and Amazon team up on AI data centre chips

The pact deepens Qualcomm's push into data-centre hardware as AWS seeks custom chips to cut costs, power use and latency for AI workloads.

By Sofiah Nichole Salivio • 3 min read • Today
Bouygues Telecom launches Cloud TV with Aurora & Kaltura
Digital Transformation

Bouygues Telecom launches Cloud TV with Aurora & Kaltura

The rollout replaces legacy IPTV infrastructure across France for 5.5 million fixed-network customers and 27.4 million mobile users.

By Sofiah Nichole Salivio • 4 min read • Today

Stories from Other Regions

Cloud stories

Emerge Digital names new executive team for growth
Digital Transformation

Emerge Digital names new executive team for growth

Turnover jumped 40% to GBP £4.5 million as the Gloucestershire provider expanded headcount and supported users over the past year.

By Sean Mitchell • 3 min read • Yesterday
UK small firms' AI use more than doubles in a year
Software-as-a-Service

UK small firms' AI use more than doubles in a year

Security fears and a skills gap are holding back UK small firms, even as nearly half now use AI and more plan to adopt it.

By Sofiah Nichole Salivio • 5 min read • Yesterday
UK firms exposed to foreign supply chains, Capgemini finds
Digital Transformation

UK firms exposed to foreign supply chains, Capgemini finds

Only 36% of UK organisations hit by disruption have contingency plans, as Capgemini warns supply-chain exposure is leaving firms vulnerable.

By Sofiah Nichole Salivio • 4 min read • Yesterday