TelcoNews Australia - Telecommunications news for ICT decision-makers

Chatbots stories - Page 4

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Yellow.ai debuts industry-first Orchestrator LLM in AI customer service
Thu, 9th May 2024
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uc
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cx
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martech
Yellow.ai unveils Orchestrator LLM agent model, an AI-driven customer service tool delivering context-aware, personalised interactions, boosting satisfaction by over 60%.
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Red Hat unveils Podman AI Lab to bolster local AI application development
Wed, 8th May 2024
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uc
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hybrid cloud
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risk & compliance
Red Hat, a leader in open-source solutions, has launched the Podman AI Lab, an extension for its Podman Desktop, aiming to provide developers an easier and efficient way to build and run AI-powered apps in containerised environments on local workstations.
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Dell & Red Hat boost APEX Cloud's AI capabilities in new alliance
Wed, 8th May 2024
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uc
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network infrastructure
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hybrid cloud
Dell Technologies and Red Hat Open Shift partner to boost APEX Cloud Platform’s AI capabilities, streamlining the deployment of AI initiatives and giving businesses better control over their applications.
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HPE reveals Wi-Fi 7 APs with 30% more capacity over rivals
Wed, 1st May 2024
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uc
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firewalls
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network security
Hewlett Packard Enterprise leaps ahead with Wi-Fi 7 access points boasting 30% higher wireless traffic capacity and superior network security, aimed at propelling AI and IoT applications.
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UK consumers prioritising price over brand loyalty
Fri, 26th Apr 2024
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cx
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martech
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cleantech
A report by ServiceNow finds cost as the primary driver of UK consumer brand loyalty, with 67% being less brand loyal than two years ago.
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Siemens & Mercedes-Benz co-develop Digital Energy Twin
Fri, 26th Apr 2024
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robots
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uc
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digital transformation
Siemens and Mercedes-Benz have collaborated on the Digital Energy Twin, an innovative tool designed to speed up factory energy planning and support Mercedes' sustainability goal of all its sites running entirely on renewable energy by 2039.
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UK consumers are turning their back on AI chatbots
Thu, 25th Apr 2024
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uc
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it automation
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ai agents
Almost half of UK adults dissatisfied with customer service, often preferring human interaction over automated systems.
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AI boosts productivity in Australian talent life cycle, says Randstad report
Thu, 25th Apr 2024
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uc
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digital transformation
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ai
Australian talent management is being revolutionised by artificial intelligence (AI), with a significant productivity boost noted in a report by Randstad Enterprises.
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Chatbot market set to surge to $4.9 billion by 2033 says FMI
Mon, 22nd Apr 2024
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uc
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cx
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martech
Chatbot market set to surge, projecting USD $4.9 billion growth by 2033, fuelled by customer engagement focus and widespread industrial adoption.
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Sapia Labs presents 'revolutionary' AI research at SIOP conference
Fri, 19th Apr 2024
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uc
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llms
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ai agents
At the upcoming SIOP conference, Sapia Labs will present four innovative research pieces on how AI and chat interview technology can revolutionise hiring practices.
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Nasuni's new guides assist users with Microsoft Copilot AI integration
Thu, 18th Apr 2024
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uc
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ai
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ai agents
Nasuni, a hybrid cloud storage firm, has launched guides to help customers use Microsoft Copilot AI with their data sets managed on Nasuni, unlocking increased business insights and revenues.
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Microsoft Envision AI roadshow: Unveiling generative AI's impact in NZ
Thu, 18th Apr 2024
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power / energy
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genai
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ai
At the recent Microsoft Envision AI Roadshow in Auckland, business executives explored the rapidly growing influence of generative AI and its potential to transform operations and tackle social inequities.
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Databricks launches AI-driven Data Intelligence Platform for Energy sector
Sat, 13th Apr 2024
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uc
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digital transformation
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iot
Databricks launches the Data Intelligence Platform for Energy, enabling a unified approach to analytics using open lakehouse technology, and championing energy transitions with AI and predictive capabilities.
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'Arty' AI capabilities revolutionise GBTEC's business process management
Thu, 11th Apr 2024
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ai
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ai agents
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copilots
GBTEC unveils 'Arty', a novel AI technology set to revolutionise business process transformation with innovative features.
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Australia among top 10 for foreign direct investment
Wed, 10th Apr 2024
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hcm
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ai agents
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payroll systems
The 2024 FDICI reveals investor optimism bolstered by APAC markets, with Australia among the top FDI destinations, despite geopolitical tensions.
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How attackers weaponise generative AI through data poisoning and manipulation
Thu, 4th Apr 2024
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malware
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uc
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firewalls
New forms of cyber risks emerge as attackers weaponise generative AI through data poisoning and manipulation, endangering the integrity of trusted systems and customer interactions.
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Overcoming the data challenges associated with gen AI deployments
Wed, 3rd Apr 2024
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uc
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encryption
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genai
As gen AI tools transform multiple sectors, businesses need to tackle key challenges including concerns over data privacy, inherited biases, and ethical dilemmas.
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Applause survey reveals prevalent use & concerns about Gen AI
Tue, 2nd Apr 2024
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uc
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genai
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data privacy
A survey by Applause reveals consumers increasingly use AI-powered chatbots for everyday tasks, despite growing data privacy concerns and frequent inaccuracies.
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AI bolsters security response times, reveals ReliaQuest report
Fri, 29th Mar 2024
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mfa
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phishing
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email security
ReliaQuest's annual threat report reveals AI and automation technologies improve organisations' response time to security incidents by up to 99% year on year.
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AI, sustainability, elections dominate 2024 CEO talks
Wed, 27th Mar 2024
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power / energy
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llms
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ai
AI, sustainability, and upcoming elections are leading topics in CEO discussions in Q1 2024, notes the latest IoT Analytics report.