TelcoNews Australia - Telecommunications news for ICT decision-makers

Change Management stories - Page 5

Western sydney council meeting blacktown office residents docs

Blacktown Council marks 13 years of plain English reform

Last week
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social media
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productivity
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public sector
Blacktown Council marks 13 years of plain English reforms, cutting complaints and boosting trust in one of Australia's most diverse cities.
Isabella benzie

Beyond the dashboard: Why context and clarity are the future of customer experience

Last week
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digital transformation
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cx
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martech
Customer experience is evolving from ticket-taking to strategic, context-rich advisory, where clear narratives turn raw data into real business value.
Australian office it team ai agent workflow automation jira saas security

Atlassian brings AI agents to Jira with MCP support

Last week
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saas
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devops
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digital transformation
Atlassian launches Jira AI agents with MCP support, embedding governed automation in existing workflows rather than separate chat tools.
Aus health orgs haven t advanced beyond ai pilots   appian

AI pilots stall in Australian healthcare amid data gaps

Last week
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digital transformation
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partner programmes
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financial systems
AI pilots in Australian healthcare languish in trials, as fragmented data and poor integration block scale and threaten a USD $13 billion payoff.
Apac trading floor dusk world map blockchain overlays collaboration

AI scales in APAC finance as tokenisation gains pace

Last week
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digital transformation
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biometrics
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fintech
APAC finance firms race to scale AI from pilots to production as tokenisation and blockchain investments signal deeper market overhaul ahead.
Crowded australian office lobby vs empty specialist roles ai finance

Skills shortages persist despite surge in job applicants

Last week
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digital transformation
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hcm
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risk & compliance
Australia's hiring market swells with applicants, yet firms still battle to secure scarce finance, data, AI and cybersecurity skills.
Regina manfredi

Leadership will define the future of technology

Last week
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digital transformation
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cx
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martech
Women tech leaders are reshaping AI and the workplace, proving diverse leadership is now a core driver of innovation, resilience and growth.
Fabio straessle gd netcetera(2)

The AI infrastructure trap: Why your 'AI-ready' project may already be obsolete

Last week
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digital transformation
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fintech
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cx
Banks risk AI 'infrastructure traps' as long projects outpace fast-evolving models, wasting budget while nimbler rivals ship real solutions.
Melissa  1

How emerging leaders drive commercial resilience in digitally integrated workflows

Last week
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manufacturing
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digital transformation
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partner programmes
Women emerging as key leaders are turning digital print workflows into engines of commercial resilience through disciplined systems thinking.
Anz exec meeting ai workflow pilot to production auckland view

Quanton rebrands as AI partner to take pilots to scale

Last week
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digital transformation
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it automation
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rpa
Quanton ditches pure automation tag to relaunch as an AI transformation partner, promising to help ANZ firms push pilots into production.
Marlina

Structure matters: How growth can outpace your foundation

Last week
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digital transformation
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risk & compliance
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ai
As AI accelerates change, leaders are warned that rapid growth without robust human and operational structures is fragile and unsustainable.
Unnamed  1

Dominic Price joins Be Luminous to drive people led change

Last week
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digital transformation
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ai
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hybrid & remote work
Atlassian's former work futurist Dominic Price joins Be Luminous as partner to steer people-led transformation amid tech-driven change.
Jo salisbury

How women are redefining leadership in the IT industry

Last week
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hcm
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hybrid & remote work
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it industry
Women in IT are redefining leadership, blending mindset, accountability and empathy to build resilient, high‑performing tech teams.
Itfm insights pete wilson

Why Australian leaders are losing faith in IT spend

This month
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digital transformation
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ai
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finops
With 88% of Australian tech leaders doubting IT ROI, IT financial management emerges as the missing link between spend and value.
Stressed american sales team messy charts volatile graphs ai chaos

Sales survey reveals quota chaos despite rising AI use

Last month
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digital transformation
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cartech
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genai
Sales teams enter new years blind as quotas arrive late, targets shift faster and AI fails to fix mounting planning and commission chaos.
Tangled cloud network evolving into organized layered cloud system

Sweep unveils Multi-Org Agent to tame Salesforce sprawl

Last month
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digital transformation
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martech
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physical security
Sweep debuts Multi-Org Agent to map complex Salesforce estates, cutting analysis from months to days and easing consolidation and AI rollout.
Ai brain glowing in rusted gears tangled with legacy systems

AI ambitions collide with legacy integration problems

Last month
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edutech
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data protection
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devops
AI is racing into business plans, but NashTech research finds brittle legacy systems and poor integration are quietly throttling progress.
Uk security operations center night monitors shield backup alert

N-able adds real-time alerts to protect backup policies

Last month
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firewalls
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data protection
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dr
N-able adds real-time anomaly alerts to Cove Data Protection, flagging risky backup policy changes linked to identity-driven attacks.
Modern minimalist software startup workspace modular blocks pipelines

Moderne launches Bauhaus for agent-driven dev tools

Last month
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devops
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digital transformation
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supply chain
Moderne unveils Bauhaus, a selective programme backing startups building lifecycle infrastructure for an agent-driven dev future.
Japanese gov it office tokyo old new servers glowing data lines

Fujitsu unveils AI platform to automate legacy systems

Last month
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digital transformation
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genai
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llms
Fujitsu has launched an AI platform that uses collaborating agents to automate legacy system updates, slashing work from months to hours.