TelcoNews Australia - Telecommunications news for ICT decision-makers
Australia

Australian Stories

AI lag puts Australian firms at risk of losing ground
Data Analytics

AI lag puts Australian firms at risk of losing ground

Australian firms' slow, piecemeal AI adoption risks wasted investment and lost ground to faster-moving global rivals, TP leaders warn.

By Kaleah Salmon • 4 min read • Tue, 17th Mar 2026

Global Stories

PagerDuty links Anthropic, Cursor & LangChain for AI ops
DevOps

PagerDuty links Anthropic, Cursor & LangChain for AI ops

PagerDuty links Anthropic, Cursor and LangChain to expand its AI ops ecosystem, boosting incident response across modern software stacks.

By Mark Tarre • 5 min read • Mon, 16th Mar 2026
Arcadian's AI success: Start small, solve real problems
DevOps

Arcadian's AI success: Start small, solve real problems

Arcadian Digital backs small, tightly scoped AI projects solving real business problems over hype-fuelled, grandiose rollouts.

By Donovan Jackson • 4 min read • Mon, 16th Mar 2026
Sweep wins cybersecurity firms for Salesforce control
Data Protection

Sweep wins cybersecurity firms for Salesforce control

Sweep lands SailPoint, Wiz, Vanta and Varonis as security vendors seek tighter control and audit-ready visibility over Salesforce sprawl.

By Mark Tarre • 4 min read • Sat, 14th Mar 2026
Fairview selects Workday to modernise HR, finance, supply
Digital Transformation

Fairview selects Workday to modernise HR, finance, supply

Fairview selects Workday to overhaul HR, finance and supply chain in a multi-year move to a single AI-enabled operations platform.

By Karen Joy Bacudo • 3 min read • Fri, 13th Mar 2026
Avalara NEXT 2026 to spotlight 'agentic' tax automation
Software-as-a-Service

Avalara NEXT 2026 to spotlight 'agentic' tax automation

Avalara opens registration for virtual event Avalara NEXT 2026, spotlighting “agentic” always-on tax and compliance automation for builders.

By Sean Mitchell • 4 min read • Fri, 13th Mar 2026
Qualys adds AI tool to forecast software patch risks
DataCentre infrastructure

Qualys adds AI tool to forecast software patch risks

Qualys has launched an AI-driven Patch Reliability Score, helping IT and security teams gauge software update risk before mass rollout.

By Sofiah Nichole Salivio • 4 min read • Fri, 13th Mar 2026
Herbert Smith Freehills Kramer adopts Legora AI firmwide
Document Management

Herbert Smith Freehills Kramer adopts Legora AI firmwide

Herbert Smith Freehills Kramer selects Legora as its firmwide AI platform, boosting drafting tools and launching a new client collaboration portal.

By Sean Mitchell • 4 min read • Fri, 13th Mar 2026
AI reshapes ANZ jobs as staff turn to shadow tools
Data Analytics

AI reshapes ANZ jobs as staff turn to shadow tools

AI is reshaping ANZ jobs as firms hire and cut roles, while 67% of staff quietly turn to unapproved generative tools to get work done.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 13th Mar 2026
AI drives rapid database change, outpacing governance
DevOps

AI drives rapid database change, outpacing governance

AI now touches production databases in most firms, but Liquibase warns governance controls lag far behind the velocity of change.

By Shannon Williams • 4 min read • Fri, 13th Mar 2026
Diligent launches AuditAI to streamline internal audits
Data Analytics

Diligent launches AuditAI to streamline internal audits

Diligent unveils AuditAI, an agentic AI suite that cuts audit admin by up to 70% while turning board-level risk signals into concrete actions.

By Karen Joy Bacudo • 4 min read • Fri, 13th Mar 2026

Stories from Other Regions

Co-op extends VoCoVo headset rollout to 2,300 stores
Customer Experience

Co-op extends VoCoVo headset rollout to 2,300 stores

Co-op signs five-year VoCoVo deal to roll out upgraded S5 Pro headsets to 2,300 UK stores, boosting safety and service on the shop floor.

By Sofiah Nichole Salivio • 4 min read • Wed, 18th Mar 2026
Lancom earns Microsoft Modern Work Enterprise status
Data Protection

Lancom earns Microsoft Modern Work Enterprise status

Lancom Technology has secured Microsoft's Modern Work Enterprise status, recognising its capability to deliver Microsoft 365 at scale.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 17th Mar 2026
AI investment surges as firms lag on omnichannel CX
Unified Communications

AI investment surges as firms lag on omnichannel CX

AI tops CX investment plans, but few brands yet deploy proactive, predictive tools across channels, leaving omnichannel ambitions stalled.

By Mark Tarre • 4 min read • Mon, 16th Mar 2026
Why 'good enough' voice tools quietly cost businesses
Customer Relationship Management

Why 'good enough' voice tools quietly cost businesses

'Good enough' voice tools quietly drain time, frustrate staff and erode service, as hidden frictions multiply across calls, teams and offices.

By Sofiah Nichole Salivio • 7 min read • Sat, 14th Mar 2026
BDO Canada unveils AI Vision 2030 to boost productivity
Data Protection

BDO Canada unveils AI Vision 2030 to boost productivity

BDO Canada launches AI Vision 2030 to embed agentic AI across its operations and client services, targeting long-standing productivity gaps.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 13th Mar 2026
Irish firms boost generative AI use as staff adopt it
Data Protection

Irish firms boost generative AI use as staff adopt it

Irish workers race ahead of their employers on generative AI, as staff adopt free tools faster than firms can set policies and pay for them.

By Mark Tarre • 4 min read • Thu, 12th Mar 2026