Capterra stories
![Story image](../../../../../uploads/story/2023/11/28/preview_img-DVyLYOxLaP3ejGWqnyOZuh1O.webp)
Consumers adapt spending & embrace technological shopping trends
Tue, 28th Nov 2023
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ar, vr & metaverse
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inflation
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transparency
Consumers lead change in global spending habits amid economic crisis, attracting to cost-effective offers and novel tech trends.
![Story image](../../../../../uploads/story/2023/10/14/preview_smart_cities.webp)
Australians anticipate quality of life enhancement with smart cities
Mon, 16th Oct 2023
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smart cities
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cleantech
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workplace
86% of Australians believe smart city development will improve their lives, reveals a Capterra Australia study.
![Story image](../../../../../uploads/story/2023/08/02/preview_GettyImages-1446349873.webp)
Capterra finds AI tools far from being commonplace in HR
Wed, 2nd Aug 2023
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ai
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hcm
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payroll systems
AI in HR: SMEs need to do more to integrate the technology while addressing concerns of transparency and ethics, according to a Capterra study.
![Story image](../../../../../uploads/story/2023/07/07/preview_GettyImages-928080898.webp)
Offboarding strategies crucial during economic downturn
Fri, 7th Jul 2023
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hcm
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ex
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strategy
Over a third of Australian companies have made lay-offs in the last year, according to a study by Capterra. Find out more here.
![Story image](../../../../../uploads/story/2023/06/23/preview_GettyImages-1388261858.webp)
Shoppers more likely to purchase a product with influencer support
Fri, 23rd Jun 2023
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social media
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smb
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analyst report
Influencers are a key ingredient for Australian SMEs' marketing strategies, according to research by B2B software search website Capterra.
![Story image](../../../../../uploads/story/2023/05/05/preview_GettyImages-1421193948.webp)
Software programs power hybrid working - Capterra report
Fri, 5th May 2023
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hybrid & remote work
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wfh
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software
Capterra has revealed the results of a study on flexibility in the workplace, and how software could be the crucial tool in the next stage of hybrid working.
![Story image](../../../../../uploads/story/2023/03/09/preview_GettyImages-1299953733.webp)
Aussie businesses not taking action to minimise climate impact
Thu, 9th Mar 2023
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cleantech
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analyst report
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climate change
Many Australian businesses are concerned about climate change but reluctant to take action to reduce emissions, says study by Capterra.
![Story image](../../../../../uploads/story/2023/01/27/preview_GettyImages-674952306.webp)
Australian software spending set to increase in 2023
Fri, 27th Jan 2023
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cloud services
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b2b
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it spending
Economic instability and a global pandemic have seen many businesses rapidly digitising and investing in various tech solutions.
![Story image](../../../../../uploads/story/2022/11/30/preview_GettyImages-1371213620.webp)
Aussie consumers want more control over their personal data
Wed, 30th Nov 2022
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data privacy
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data collection
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online shopping
Capterra has released the results of a study on first-party data collection, revealing consumer attitudes towards enterprise use of their personal data.
![Story image](../../../../../uploads/story/2022/11/11/preview_GettyImages-1364940000.webp)
Capterra survey reveals Australian consumer shopping sentiments
Fri, 11th Nov 2022
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data protection
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online shopping
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transparency
Australian Consumers Value Privacy: Capterra Study Reveals Attitudes towards First-Party Data Collection, Incentives, and Trust.
![Story image](../../../../../uploads/story/2022/11/04/preview_GettyImages-1248852672.webp)
87% of Aussies subscribe to a streaming or subscription platform
Fri, 4th Nov 2022
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digital entertainment
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video
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streaming
Almost 90% of Australians subscribe to at least one product or service, with over half only subscribing to streaming platforms, says Capterra study.
![Story image](../../../../../uploads/story/2022/06/15/preview_GettyImages-1297855320.webp)
Chatbots gaining momentum in customer service space
Wed, 15th Jun 2022
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uc
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crm
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martech
Chatbots are gaining momentum in the customer service space, but a human touch still unbeatable, according to a new study.
![Story image](../../../../../uploads/story/2020/08/03/preview_GettyImages-1158779061.webp)
Is Australia ready to go cashless? New survey reveals Aussies embracing mobile wallets
Mon, 3rd Aug 2020
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mobile wallet
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cashless
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analyst report
More than half of Australians are comfortable with the idea of a completely cashless society, according to new research.
![Story image](../../../../../uploads/story/2020/05/26/preview_GettyImages-1081550378.webp)
Australian millennials open-minded about AI-based recruitment
Tue, 26th May 2020
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ai
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esg
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dei
AI will play a growing role in stamping out issues such as recruitment bias, but they don’t want to see the human element removed entirely.