Business communications stories - Page 2

Klearcom's AI-powered platform now automates United World Telecom's global number testing, boosting service reliability across 100+ countries and time zones.

RingCentral and NiCE have extended their partnership to enhance AI-driven communications and contact centre solutions for enterprises in Australia and globally.

Optus has partnered with Dicker Data to offer mobile fleet solutions via Dicker Data's network, boosting connectivity for Australian businesses.

RingCentral has launched Customer Journey Analytics for Australian users of its RingCX platform, enhancing visibility across unified communications and contact centres.

RingCentral wins Frost & Sullivan's 2025 Global Customer Value Leadership Award and rolls out pay-per-organiser pricing for its Events platform.

As we celebrate International Women's Day 2025, Kira reflects on the vital role women play in technology and her new leadership position at RingCentral.

Zoom and Mitel have unveiled a new hybrid communication solution that merges Zoom's collaboration features with Mitel's telephony systems, catering to enterprises' evolving needs.

8x8 has reported over 60% year-on-year growth in new product sales, attributed to the rising demand for its AI-powered customer experience solutions.

Mitel has launched its AI-powered customer experience platform, Mitel CX, to help organisations enhance engagement and meet rising consumer expectations.

Mitel has partnered with Talkative to enhance its contact centre solutions through AI, aiming to improve customer interactions and operational efficiency.

Symbio Holdings has unveiled AdvancedPBX, a cloud-hosted PBX solution designed for service providers, promising quick setup and enhanced features.

Mitel announces the winners of its 2024 Mitel Next Awards, honouring global partners for excellence in growth, innovation, and customer service.

Alcatel-Lucent Enterprise unveils Purple on Demand, a subscription-based communication product for APAC businesses.

Check Point Harmony Email researchers expose a new phishing tactic dubbed 'Business Compromise 3.0' exploiting Genial.ly platform.

RingCentral's top execs forecast AI, cybersecurity, corporate governance, privacy, and hybrid working to shape Australia's business scene in 2024.

Squire Technologies introduces Mirus, an innovative messaging platform set to transform mobile and enterprise communication.

ConvergeOne renews its Cisco Gold Partner status and achieves Powered Service designations across key Cisco solutions.

Global enterprise cloud communications provider RingCentral has unveiled a new set of phone capabilities to the Microsoft Teams platform.

Twilio allows for innovators, both big and small, from across every industry to reinvent how companies engage with their customers.

In the wake of the COVID-19 pandemic, collaboration platforms such as Slack have become the primary communication tool for the majority of organizations.