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Billing stories

The Hidden Cost of Bad Contact Data for Australian Finance Teams
Customer Relationship Management

The Hidden Cost of Bad Contact Data for Australian Finance Teams

Bad contact data is costing large Australian organisations hundreds of thousands of dollars a year through delayed payments, fraud risk and wasted spend.

By Edmund Ng • 5 min read • Tue, 7th Jul 2026
Superloop launches broadband PriceLock for customers
Network Infrastructure

Superloop launches broadband PriceLock for customers

Households may get relief from broadband bill rises as eligible Superloop users can fix plan prices and speeds for two years for AUD $25.

By Mark Tarre • 4 min read • Mon, 6th Jul 2026

Global Stories

Billing stories

Bill.me lifts on-time bill payments with open banking
Fintech

Bill.me lifts on-time bill payments with open banking

On-time bill settlements rose 17% in three months after the platform added bank-to-bank payments, cutting costs and lifting usage.

By Sofiah Nichole Salivio • 4 min read • This month
Project firms back profit rise as CFO role expands
Digital Transformation

Project firms back profit rise as CFO role expands

Project-based firms are betting on tighter financial controls and AI to lift margins, even as most still lack integrated systems.

By Karen Joy Bacudo • 4 min read • Last month
Study finds companies lose 26% of time to wasted effort
Customer Relationship Management

Study finds companies lose 26% of time to wasted effort

Businesses could claw back hours and profit, with a study finding 26% of working time is lost to handoffs, switching and admin.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Assistly adds revenue operations module for senior care
Software-as-a-Service

Assistly adds revenue operations module for senior care

Senior care operators can now see billing, staffing and occupancy in one system, after Assistly tied revenue data to its platform.

By Karen Joy Bacudo • 4 min read • Last month
Gorilla flags margin confidence gap in European energy
Data Analytics

Gorilla flags margin confidence gap in European energy

Delayed reconciliations and siloed teams are leaving European energy retailers exposed, with most executives saying up to 10% of revenue is at risk.

By Sofiah Nichole Salivio • 4 min read • Last month
Payabli launches Amigo AI suite for embedded payments
Software-as-a-Service

Payabli launches Amigo AI suite for embedded payments

Software platforms using embedded payments can now query live transaction data in plain English as Payabli adds AI tools to reduce manual ops.

By Karen Joy Bacudo • 4 min read • Last month
RecVue launches AI-native Revenue Operating System
Software-as-a-Service

RecVue launches AI-native Revenue Operating System

Finance teams may get faster cash collection and fewer billing disputes as RecVue adds more than 50 AI agents to its Revenue Operating System.

By Karen Joy Bacudo • 4 min read • Thu, 23rd Jul 2026
Why Customer 360 initiatives fail to deliver ROI
Customer Relationship Management

Why Customer 360 initiatives fail to deliver ROI

Poor data quality, not platform failure, is usually why Customer 360 programmes miss expected returns and erode trust across teams.

By Edmund Ng • 6 min read • Fri, 10th Jul 2026
Google opens Marketplace path for AI agents in Gemini
Software-as-a-Service

Google opens Marketplace path for AI agents in Gemini

Enterprises can now buy and register third-party AI agents through Google Cloud Marketplace for use inside Gemini Enterprise.

By Mark Tarre • 4 min read • Wed, 8th Jul 2026
Google Cloud adds Claude Apps Gateway for enterprises
DevOps

Google Cloud adds Claude Apps Gateway for enterprises

The self-hosted gateway gives firms central control over sign-ins, access and costs as Claude Code roll-outs move beyond small developer teams.

By Mark Tarre • 4 min read • Thu, 2nd Jul 2026

Stories from Other Regions

Billing stories

Rafay wins NVIDIA certification for AI virtual machines
Virtualisation

Rafay wins NVIDIA certification for AI virtual machines

Enterprises can better share costly GPUs for AI workloads after Rafay gained NVIDIA-Certified Hypervisors status for its VM service.

By Sean Mitchell • 4 min read • Last month
Current picks Aiwyn for network-wide platform overhaul
Software-as-a-Service

Current picks Aiwyn for network-wide platform overhaul

The overhaul could standardise systems across nearly 30 partner firms, giving Current better data, billing control and faster client onboarding.

By Karen Joy Bacudo • 4 min read • Last month
AI adoption boosts UK accountants' profits, Xero says
Data Analytics

AI adoption boosts UK accountants' profits, Xero says

Firms embedding AI in daily workflows are saving hours each week and posting more than double the profit margins of rivals, Xero says.

By Karen Joy Bacudo • 5 min read • Last month
CMap launches Chat AI tool for professional services
Software-as-a-Service

CMap launches Chat AI tool for professional services

Professional services firms can now query their own data in plain English, with early users already checking cash flow, staffing and overdue invoices.

By Sean Mitchell • 4 min read • Fri, 10th Jul 2026
Utilities & telecoms firms face widespread payment woes
Fintech

Utilities & telecoms firms face widespread payment woes

Payment disruptions are worsening customer experience at utilities and telecoms firms, with 99% of respondents reporting some form of issue.

By Mark Tarre • 3 min read • Fri, 10th Jul 2026