Australian Communications Consumer Action Network (ACCAN) stories

Almost a quarter of Australians struggle to engage digitally, prompting calls for a unified national strategy to boost inclusion and digital literacy.

Telstra faces backlash for mishandling 140,000 customers' private information, including silent numbers, exposing them publicly and breaching licence conditions.

ACCAN and the ACCC have united to urge a complete overhaul of the TCP Code, citing fundamental shortcomings that leave Australian consumers inadequately protected.

The Centre for Media Transition's latest report, commissioned by ACCAN, urges the ACMA to increase transparency around telecommunications regulation enforcement, recommending a public register of penalties.

The planned transition from 3G to 4G has prompted Australia's Communications Minister to establish a workgroup focused on ensuring a smooth shift.

The auDA Foundation issues 15 grants, each worth $40,000, for projects enhancing digital inclusion and innovation targeting various demographics, including rural communities, people with disabilities, and Indigenous Australians.

Significant drop in telecommunications complaints in Australia, but rise in financial hardship complaints raises concerns, says ACCAN.

Report finds no clear standards for access to consumer data, including personal data from social media and fitness trackers. Regulators urged for reform.