Australian Communications Consumer Action Network (ACCAN) stories
![Story image](../../../../../uploads/story/2024/07/17/preview_techday_98b859263a83f8861899.webp)
Telstra faces backlash over mishandling of 140,000 silent numbers
Wed, 17th Jul 2024
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breach prevention
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data privacy
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safety
Telstra faces backlash for mishandling 140,000 customers' private information, including silent numbers, exposing them publicly and breaching licence conditions.
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ACCAN & ACCC unite to call for overhaul of TCP Code
Wed, 10th Jul 2024
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accc
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acma
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accc
ACCAN and the ACCC have united to urge a complete overhaul of the TCP Code, citing fundamental shortcomings that leave Australian consumers inadequately protected.
![Story image](../../../../../uploads/story/2024/04/03/preview_img-bXPZB6VzxTz8Z604iZhEa151.webp)
Report urges transparency in Australian telco regulation enforcement
Wed, 3rd Apr 2024
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uc
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risk & compliance
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transparency
The Centre for Media Transition's latest report, commissioned by ACCAN, urges the ACMA to increase transparency around telecommunications regulation enforcement, recommending a public register of penalties.
![Story image](../../../../../uploads/story/2024/04/02/preview_img-2kYbySKo0NVgDdbokeCLT7DT.webp)
Australian group formed to ease 3G to 4G transition concerns
Tue, 2nd Apr 2024
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telstra
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3g
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4g technology
The planned transition from 3G to 4G has prompted Australia's Communications Minister to establish a workgroup focused on ensuring a smooth shift.
![Story image](../../../../../uploads/story/2024/02/07/preview_img-oyAc3cpfp3JaAoMOsh8YHLOG.webp)
auDA Foundation awards 15 grants for digital inclusion projects
Wed, 7th Feb 2024
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uc
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healthtech
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online safety
The auDA Foundation issues 15 grants, each worth $40,000, for projects enhancing digital inclusion and innovation targeting various demographics, including rural communities, people with disabilities, and Indigenous Australians.
![Story image](../../../../../uploads/story/2023/10/15/preview_telco.webp)
Drop in Australian telco complaints pleases ACCAN
Mon, 16th Oct 2023
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uc
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apm
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software development
Significant drop in telecommunications complaints in Australia, but rise in financial hardship complaints raises concerns, says ACCAN.
![Story image](../../../../../uploads/story/2019/08/02/preview_GettyImages-1065782434.webp)
New report considers consumer rights around personal data
Fri, 2nd Aug 2019
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data privacy
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social media
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personal security
Report finds no clear standards for access to consumer data, including personal data from social media and fitness trackers. Regulators urged for reform.