Australian Stories

Australia ranks high in cyberattacks as AI fuels new risks

Australia ranks tenth globally for cyberattack frequency, with AI fueling a rise in ransomware and extortion, Microsoft reports in its 2025 Digital Defence Review.

By Melania Watson • 5 min read • Fri, 17th Oct 2025

Customer Experience

Australian patience with automated customer service is wearing thin

Australian consumers are growing impatient with automated customer service, favouring human agents over AI-powered chatbots and voice menus, a new report finds.

By Melvin Hipolito • 4 min read • Thu, 16th Oct 2025

Robotics

Australian startups join AWS AI accelerator, gaining USD $1m in credits

Two Australian startups, Mary Technology and Pluralis Research, join AWS AI Accelerator 2025, receiving up to USD $1m credits to boost generative AI innovations.

By Melania Watson • 4 min read • Wed, 8th Oct 2025

Global Stories

Fintech

UATP & Burbank boost airline security with card present tech

UATP and Burbank partner to enhance airline online payments with secure card present tech, cutting fraud and costs in the USD $837 billion airline market.

By Sean Mitchell • 3 min read • Thu, 16th Oct 2025

Digital Transformation

APAC firms to boost threat intelligence spend, embrace AI by 2026

By 2026, 79% of Asia Pacific firms plan to boost threat intelligence spending and adopt AI to tackle rising cyber threats and regulatory demands.

By Shannon Williams • 4 min read • Wed, 15th Oct 2025

Virtualisation

Boomi appoints Diane Fanelli as Chief Revenue Officer for global growth

Boomi has appointed Diane Fanelli as Chief Revenue Officer to drive global growth and advance its AI-driven enterprise integration and automation platform.

By Melvin Hipolito • 3 min read • Wed, 15th Oct 2025

Firewalls

Phosphorus names Brett Raphael Chief Revenue Officer amid growth

Phosphorus appoints Brett Raphael as Chief Revenue Officer to lead global growth amid rising demand for its xIoT security platform.

By Melvin Hipolito • 3 min read • Wed, 15th Oct 2025

Unified Communications

Verint named APAC AI vision leader in contact centre CX guide

Verint has been named a market leader in AI vision for contact centre customer experience platforms in Asia Pacific by CrayonIQ's new buyers guide.

By Sean Mitchell • 3 min read • Wed, 15th Oct 2025

JLL

Asia Pacific hotel profits set to rise 2-6% despite challenges

Asia Pacific hotels forecast a 2-6% rise in profits for 2026 despite geopolitical risks, driven by operational efficiency and rising tourism demand.

By Sean Mitchell • 4 min read • Thu, 9th Oct 2025

Malware

ThreatBook unveils ATI for APAC cyber risk detection & insight

ThreatBook launches its Advanced Threat Intelligence solution to enhance cyber risk detection in Asia Pacific, analysing billions of attack records daily.

By Catherine Knowles • 4 min read • Thu, 2nd Oct 2025

Data Protection

Forrester forecasts agentic AI breaches & quantum spending surge by 2026

Forrester predicts the first agentic AI data breach and a surge in quantum security spending by 2026, amid rising government control of telecoms.

By Catherine Knowles • 4 min read • Thu, 2nd Oct 2025

Artificial Intelligence

L'Oréal reveals ten startup finalists for SAPMENA beauty tech

L'Oréal unveils ten startups shortlisted for its 2025 SAPMENA Beauty Tech Innovation Programme, competing to pilot projects and gain mentorship across 35 markets.

By Melvin Hipolito • 4 min read • Thu, 2nd Oct 2025

Partner Programmes

Genetec sees global growth in access control & surveillance

Genetec ranks second globally in access control software, leading organic market share growth and topping video surveillance software charts, says Omdia report.

By Melania Watson • 4 min read • Thu, 2nd Oct 2025

Digital Transformation

Insight named emerging leader in Gartner guide for generative AI

Insight is named an Emerging Leader in Gartner's 2025 Innovation Guide for generative AI consultancy, aiding Asia Pacific firms from pilot to enterprise AI deployment.

By Shannon Williams • 3 min read • Wed, 1st Oct 2025

Stories from Other Regions

Firewalls

Renato Garcia returns to lead Exclusive Networks Philippines growth

Renato Garcia returns as Country Manager of Exclusive Networks Philippines to drive growth and expand cybersecurity services in Cebu and Metro Davao.

By Jed Nykolle Harme • 3 min read • Thu, 16th Oct 2025

Cloud Security

Westcon-Comstor & CrowdStrike expand Falcon platform in Singapore

Westcon-Comstor and CrowdStrike have extended their partnership to Singapore, offering the Falcon platform to bolster cloud-native cybersecurity for local businesses.

By Catherine Knowles • 3 min read • Wed, 8th Oct 2025

Hyperscale

Johnson Controls launches scalable liquid cooling for data centres

Johnson Controls unveils scalable liquid cooling platform to boost energy efficiency and meet rising data centre demands in Asia Pacific's urban hubs.

By Kaleah Salmon • 4 min read • Wed, 8th Oct 2025

Hyperscale

Ken Marron named Chief Technology Officer at FLOW in Tokyo

Ken Marron has been appointed Chief Technology Officer at FLOW, leading technology across Asia Pacific as the firm expands its data centre operations in Tokyo and beyond.

By Melvin Hipolito • 3 min read • Mon, 6th Oct 2025

Storage

VSP One delivers 285% ROI & USD $1.1 million value to firms

Enterprises using Hitachi Vantara's VSP One reported a 285% ROI and USD $1.1 million value, with benefits realised in just seven months, says Forrester.

By Sean Mitchell • 4 min read • Fri, 3rd Oct 2025

Marketing Technologies

SailPoint unveils adaptive platform to secure AI & cloud identities

SailPoint launches its adaptive platform to unify identity, data, and security management, securing AI and cloud identities amid evolving enterprise threats.

By Jed Nykolle Harme • 4 min read • Fri, 3rd Oct 2025