Acquisition stories - Page 94

NICE launches AI-powered self-service platform CXone Expert to improve customer experience and reduce frustration.

Real-time decisioning tools are crucial for meeting customer expectations, reducing churn, and improving the customer experience, says Pegasystems research.

Global security company Entrust has acquired WorldReach, enabling solutions for Digital Traveller and Citizen Identity experiences.

Dell is spinning off VMware, barely five years after acquiring the virtualisation giant through its acquisition of EMC in 2016.

Zscaler acquires CIEM company Trustdome to address cloud workload issues and expand its Cloud Protection portfolio.

Thycotic and Centrify merge to create ThycoticCentrify, a cloud identity security vendor targeting the privileged access management market.

Lack of AI and machine learning use in digital marketing is hindering personalised experiences for customers, says Gartner.

Aruba's latest iteration of its Edge Services Platform (ESP) has been quick to make use of HPE's acquisition of Silver Peak in September last year.

Rhipe-owned value-add distributor emt Distribution has secured Asia Pacific distribution rights for an Israel-based cybersecurity firm Orchestra Group.

The acquisition enables Microsoft to capitalise on Nuance's 'decades' of experience in both enterprise artificial intelligence (AI) and healthcare.

Impact has officially acquired Affluent, the analytics and automation platform designed to help agencies manage partnership programs for brands at scale.

Uniphore secures US$140m in funding to develop conversational service automation technologies and achieve 200% headcount growth.

Fujitsu Australia acquires data analytics specialist management consultancy, Versor, to strengthen its digital transformation capabilities.

BlackLine AI Intelligence is a new offering that provides deep insights into financial risks within a customer base.

TradeWindow acquires Cyberfreight and plans to expand its presence in Australia with the integration of the freight logistics software business.

The acquisition will enable rhipe to deliver a comprehensive portfolio of end-to-end security capabilities to its partners, the company says.

Kroll expands its cyber risk offering with the acquisition of Redscan, allowing for greater visibility and assurance in threat detection and response.

Ivanti acquires Cherwell Software to expand enterprise service management offerings and integrate low/no code applications.

The total projected cost of financial crime compliance within Asia Pacific firms reached US$12.06 billion, according to a new report.

The sharp uptake of social and collaboration tools in 2020 was far from a short term fad while people worked from home.