2026 Stories - Page 47

Australian Stories

2026 stories

Australian legacy firms turn data assets into new advantage

Australian legacy firms in banking, insurance and accounting are turning vast data troves into a new competitive edge through modern digital systems.

By Melania Watson • 4 min read • Fri, 5th Dec 2025

Global Stories

2026 stories

Customer Experience

AI set to reshape customer trust, transparency & service by 2026

By 2026, AI will transform customer service with firms mandated to disclose AI use, boost transparency, and balance trust and security in interactions.

By Melania Watson • 4 min read • Fri, 5th Dec 2025

Unified Communications

Flexible work, AI & wellbeing to shape workplaces by 2026

By 2026, AI, flexible work, and wellbeing will reshape workplaces, with firms prioritising local hubs, skill-based hiring, and employee satisfaction to boost growth.

By Shannon Williams • 4 min read • Fri, 5th Dec 2025

Hyperscale

AI to reshape enterprise structures, leadership & efficiency by 2026

By 2026, AI will transform enterprises with new structures, leadership roles, and computing efficiencies, reshaping how companies compete and innovate.

By Kaleah Salmon • 3 min read • Fri, 5th Dec 2025

Fintech

AI reshapes skills in tech, finance & healthcare by 2026

By 2026, AI will transform skills across tech, finance, and healthcare, requiring new expertise in data quality, trust, and ethical governance, says OpenText.

By Kaleah Salmon • 5 min read • Fri, 5th Dec 2025

Marketing Technologies

Retailers optimistic about AI but full deployment remains distant

Over two-thirds of retailers expect agentic AI to boost efficiency by 2026, but only 8% have fully integrated it into their operations so far.

By Shannon Williams • 3 min read • Fri, 5th Dec 2025

Digital Transformation

Leaders to prioritise clarity & trust as AI faces major reset

Business and tech leaders will prioritise clarity and trust in AI, focusing on targeted adoption and transparent communication amid rising security risks.

By Shannon Williams • 4 min read • Fri, 5th Dec 2025

Firewalls

Channel partners to adopt strategic roles amid AI & security shifts

In 2026, IT channel partners will shift towards strategic advisory roles, guiding clients on AI adoption, integrated security, and OT compliance amid evolving demands.

By Shannon Williams • 3 min read • Fri, 5th Dec 2025

Data Protection

AI-powered cyberattacks & talent shortages raise security risks

AI-driven cyberattacks and a shortage of skilled talent are set to escalate security risks, forcing UK businesses to boost defences and crisis readiness in 2024.

By Shannon Williams • 4 min read • Thu, 4th Dec 2025

DevOps

AI development to focus on technical use as consumer rollout slows

AI development will prioritise technical applications in 2026, with slower consumer rollout due to integration challenges and security concerns across sectors.

By Shannon Williams • 3 min read • Thu, 4th Dec 2025

Cartech

Employers move beyond CVs with skills-based hiring & AI tools

Employers are shifting from CVs to skills-based hiring and AI-supported assessments to find authentic talent and improve fairness in 2026.

By Shannon Williams • 4 min read • Thu, 4th Dec 2025

Digital Transformation

2026: Ushering in a new era of adaptive identity that is business-critical

As digital risks grow in Australia, 2026 will see adaptive identity become vital for securing every access point against advanced threats, including AI-driven attacks.

By Nam Lam • 4 min read • Thu, 4th Dec 2025

Stories from Other Regions

2026 stories

eCommerce

Etaily secures SMBC-led funding to fuel Southeast Asia growth

Etaily secures over USD $24 million in SMBC-led funding to boost social commerce growth and regional expansion across Southeast Asia.

By Sean Mitchell • 4 min read • Fri, 5th Dec 2025

Risk & Compliance

Canadians embrace AI to plan smarter travel & stretch budgets

Nearly half of Canadian travellers now use AI tools to plan trips, helping them avoid the US and stretch budgets amid rising costs and global uncertainties.

By Jake MacAndrew • 3 min read • Fri, 5th Dec 2025

Customer Experience

AI & agentic commerce reshape retail strategies for 2026

In 2026, UK retailers will reshape strategies using AI and agentic commerce to blend digital and physical experiences, enhancing personalised customer journeys.

By Melania Watson • 4 min read • Fri, 5th Dec 2025

Data Analytics

Canadian firms embrace AI & efficiency to counter tariff pressures

Canadian firms are embracing AI and operational efficiency to offset tariff pressures, boosting optimism for growth and hiring in 2026 despite economic uncertainty.

By Melvin Hipolito • 4 min read • Fri, 5th Dec 2025

Data Protection

AI-driven threats to reshape digital identity & cyber risks by 2026

By 2026, AI-driven deepfakes and cyber threats will transform digital identity, forcing firms to adopt continuous verification and quantum-safe cryptography.

By Shannon Williams • 5 min read • Fri, 5th Dec 2025

Digital Transformation

Legacy IT & budget woes hinder UK's AI modernisation drive

Legacy IT systems and budget constraints block AI adoption in 61% of UK organisations, stalling modernisation efforts across public and private sectors.

By Shannon Williams • 3 min read • Fri, 5th Dec 2025