About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 6
Stress & burnout rise among Europe's IT professionals
Last month
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it training
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isaca
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it professionals
European IT professionals report high levels of stress and burnout, with 73% linked to demanding roles, emphasising the urgent need for better workplace support.
Advanced persistent threats rise by 74% in 2024 report
Last month
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malware
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advanced persistent threat protection
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cybersecurity
A recent Kaspersky report reveals a concerning 74% rise in advanced persistent threats within companies, affecting over 25% of organisations this year.
UK sees 63% rise in savings accounts used for fraud
Last month
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credit card fraud
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money laundering
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fraud
Reports indicate a staggering 63% rise in the misuse of savings accounts for fraud in the UK last year, outpacing a 12% increase in current accounts.
Women in tech share insights ahead of International Women's Day
Last month
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software development
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iwd
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stem
In anticipation of International Women’s Day, women at Assured Data Protection shared insights on mentorship, learning, and inclusivity in tech careers.
Companies eager to adopt AI face data quality challenges
Last month
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data analytics
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digital transformation
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partner programmes
New research from Semarchy reveals a stark contrast between businesses' ambition to invest in AI and their concerns about data quality, with only 46% trusting their data.
MSP report forecasts growth in revenue & cybersecurity
Last month
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saas
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dr
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data analytics
N-able's latest MSP Horizons Report reveals a buoyant outlook for the managed services sector, with 59% of providers expecting revenue growth of 20% by 2025.
IBC selects eight projects for 2025 media innovation
Last month
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uc
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digital twins
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ai
IBC has unveiled eight projects for its 2025 Media Innovation Programme, collaborating with firms like Verizon and BT to tackle key media technology challenges.
Accenture highlights AI autonomy in Technology Vision 2025
Last month
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robots
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digital transformation
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cx
Accenture's Technology Vision 2025 report unveils AI's transformative potential, highlighting trust as key to leveraging its capabilities for businesses.
New Zealanders spent 24 million hours on hold in 2024
Last month
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uc
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it training
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cx
A report reveals New Zealanders spent 24 million hours on hold for customer service in 2024, with two-thirds considering switching providers due to delays.
Forrester highlights AI benefits & challenges in OSS use
Last month
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open source
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ai
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collaboration
Forrester has unveiled two reports analysing the benefits and hurdles of open-source software in AI, highlighting cost and governance as key challenges.
Red Hat partners with Orange for telco cloud transformation
Last month
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uc
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network infrastructure
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sd-wan
Red Hat and Orange have teamed up to bolster Orange's international networks, implementing a cloud-native telco infrastructure using Red Hat technologies.
DoiT announces USD $250m fund to boost AI automation
Last month
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hyperscale
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public cloud
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finops
DoiT has unveiled a USD $250 million fund to propel AI-driven automation in cloud operations, enhancing efficiency as businesses migrate to the public cloud.
NHS doctors struggle with fatigue as AI offers solutions
Last month
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data privacy
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ai
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ethics
A Guardian report reveals a third of NHS doctors suffer extreme fatigue, raising concerns for patient care amid staff shortages and rising demands.
Businesses face GBP £500k hourly cost from IT outages
Last month
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microsoft
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software updates
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cloud services
The recent Microsoft 365 outage has affected thousands globally, emphasising the need for businesses to prepare for costly IT disruptions, warns Bionic.
Afterpay Day 2025 report reveals consumer behaviour trends
Last month
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ecommerce
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digital marketing
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afterpay
Afterpay's Afterpay Day Unlocked: 2025 report reveals a surge in consumer interest, with 50% of customers ready to seize retail opportunities this year.
Report reveals growing revenue gap in B2B content marketing
Last month
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ecm
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cx
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martech
Report reveals a widening revenue gap in B2B content marketing, highlighting challenges for CMOs in linking increased budgets to tangible revenue outcomes.
Fit out costs rise in Asia Pacific, Tokyo remains priciest
Last month
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hcm
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property market
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cushman & wakefield
Fit out costs are on the rise across APAC, with Tokyo maintaining its position as the priciest city at USD $195 per square foot, according to Cushman & Wakefield.
Australian insolvency rates predicted to increase in 2025
Last month
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utilities
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illion
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financial services
A surge in insolvency risks is predicted for Australian firms in 2025, with failure rates rising 6% in late 2024 amid renewed financial pressures.
Trojan banker attacks on Android rise 196% in 2024
Last month
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endpoint protection
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phishing
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advanced persistent threat protection
Kaspersky's latest report reveals a staggering 196% spike in smartphone malware attacks in 2024, with Trojan banker incidents tripling compared to last year.
Tech firms urge action for gender equality in industry
Last month
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dei
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ai
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cleantech
Ahead of International Women's Day 2025, leading firms SS&C Blue Prism and SUSE urge enhanced gender equality in tech, spotlighting persistent disparities.