About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 32
Generative AI deployment surges as firms drive innovation
Thu, 25th Jul 2024
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cx
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martech
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genai
Organisations are significantly boosting their generative AI investments, with nearly a quarter now integrating the technology, up from 6% in 2023.
Digital marketing challenges persist for Singapore companies
Thu, 25th Jul 2024
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crm
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martech
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cdp
While 84% of Singapore companies use digital marketing, only 17% see a clear link to increased revenue, highlighting ROI measurement challenges.
Global IT outage reveals critical need for business resilience
Tue, 23rd Jul 2024
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dr
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cloud services
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securityscorecard
A global IT outage on Friday exposed vulnerabilities in digital infrastructure, underscoring the need for enhanced disaster preparedness and resilient IT strategies.
CrowdStrike outage highlights critical need for disaster planning
Tue, 23rd Jul 2024
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ai security
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cybersecurity
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business continuity
CrowdStrike's global outage highlights the critical need for disaster preparedness and business continuity, with experts stressing robust recovery plans and clear communication.
Ransomware recovery costs soar in energy & water sectors
Tue, 23rd Jul 2024
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encryption
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cybersecurity
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utilities
Sophos reports a fourfold rise in median recovery costs for energy and water sectors to USD $3 million in 2024, highlighting critical infrastructure vulnerabilities.
Campaign management software market to reach $10.2B by 2034
Tue, 23rd Jul 2024
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crm
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data analytics
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digital transformation
The global campaign management software market is set to soar to USD$4.8 billion by 2024 and may reach USD$10.2 billion by 2034, driven by AI and cloud innovations.
Green technology market to hit USD $122.69 billion by 2032
Tue, 23rd Jul 2024
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iot
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power / energy
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ai
The green tech market is set to surge with a 22.4% CAGR from $16.25 billion in 2022 to $122.69 billion by 2032, driven by emerging regions and innovation.
Report reveals 95% of UK, US firms struggle with data issues
Tue, 23rd Jul 2024
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partner programmes
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ai
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ai models
A staggering 95% of UK and US firms struggle with data issues, as revealed by esynergy, with ineffective governance undermining business operations and decision-making.
F5 Labs report reveals 112% rise in DDoS attacks for 2023
Tue, 23rd Jul 2024
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europol
F5 Labs' 2024 report unveils a 112% surge in DDoS attacks from 2022 to 2023, with telecom firms hit hardest, seeing a 655% rise in incidents.
Businesses face revenue loss due to underutilisation of AI technology
Tue, 23rd Jul 2024
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crm
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ai
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ai adoption
Underutilisation of AI is leading to a 26% revenue loss for businesses, reveals Clari's 2024 Revenue Leak Report.
Skills-based hiring trends grow stronger in tech sector
Tue, 23rd Jul 2024
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recruitment
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employment
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testgorilla
As skills shortages plague the tech sector, 88% of firms now prefer skills-based hiring, up from the 81% average in other industries, reveals TestGorilla.
Freelance computer security & writing skills surge in Q2 2024
Tue, 23rd Jul 2024
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martech
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commerce systems
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ecommerce
Demand for freelance computer security, writing, and business skills soared in Q2 2024, per Freelancer.com’s Fast 50 Index, defying AI disruption fears.
FSIs to boost IT modernisation spend while facing GenAI challenges
Tue, 23rd Jul 2024
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edge computing
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genai
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ai
Financial services institutions plan to raise IT modernisation spending by 33% in 2024 despite concerns about meeting the data demands of generative AI.
UK SMEs face cloud migration challenges, warns Six Degrees
Tue, 23rd Jul 2024
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cx
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martech
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risk & compliance
Six Degrees' UK SME Cloud Intelligence Report 2024 reveals 80% of mid-market firms face unexpected costs in cloud migrations, urging a strategic approach.
A third of Brits face banking tech issues, many may switch
Tue, 23rd Jul 2024
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banking
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customer satisfaction
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financial services
A survey reveals a third of Brits faced tech glitches in banking last year, with 30% eyeing bank switches. Roq's Paul Darby stresses tech reliability.
Microsoft Azure outage causes global disruption across industries
Mon, 22nd Jul 2024
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ai security
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cybersecurity
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healthtech
The Microsoft Azure outage, triggered by a faulty CrowdStrike update, disrupted banking, aviation, and healthcare globally, highlighting cybersecurity flaws.
Global IT outages disrupt key sectors globally due to updates
Mon, 22nd Jul 2024
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ransomware
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ai security
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healthtech
Global IT outages caused by Microsoft and CrowdStrike updates disrupt key sectors, sparking urgent calls for improved cybersecurity practices.
Exabeam & LogRhythm merge to form AI-driven security giant
Thu, 18th Jul 2024
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siem
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advanced persistent threat protection
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ueba
Exabeam and LogRhythm complete merger to create an AI-driven security operations platform, led by CEO Christopher O'Malley.
United Kingdom to introduce stricter AI Bill in King's Speech
Thu, 18th Jul 2024
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martech
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hcm
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cdp
The UK government announced an AI Bill in the King's Speech, aiming to shift from flexible frameworks to binding regulations ensuring responsible AI use.
Mixed reaction from the AI community on King's Speech
Thu, 18th Jul 2024
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llms
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ai
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ai models
The King's Speech lacked the anticipated new AI Bill, sparking mixed reactions and highlighting the UK's focus on cyber security over comprehensive AI legislation.