Global Stories

Vodafone NZ fast-tracks regional investment programme

Vodafone New Zealand is fast-tracking its regional investment program to improve mobile phone and internet coverage across the country.

By Shannon Williams • 4 min read • Thu, 18th Feb 2021

Unified Communications

Vodafone launches work from anywhere summer campaign

Vodafone NZ and Tourism Holdings join forces to promote remote working in New Zealand, encouraging flexibility and productivity for employees.

By Staff Writer • 3 min read • Thu, 3rd Dec 2020

Customer Relationship Management

Vodafone NZ to roll out Amazon Connect in contact centres

The moves makes Vodafone New Zealand the first telecommunications provider in New Zealand to implement the solution.

By Shannon Williams • 2 min read • Fri, 20th Nov 2020

Unified Communications

Vodafone enables 5G roaming in hope of future international travel

Vodafone NZ has become the first operator in Aotearoa to enable 5G roaming, to Australia and three other countries.

By Shannon Williams • 3 min read • Wed, 28th Oct 2020

Digital Transformation

Vodafone: Why disruption is an advantage in business transformation

New Zealand small businesses have shown impressive resilience and creativity in the face of adversity during the pandemic, says Vodafone's Paul Bertenshaw.

By Sara Barker • 5 min read • Wed, 14th Oct 2020

Data Protection

Video: 10 Minute IT Jams - Who is BPESA?

TechDay explores the growth opportunity for South Africa as big brands flock to the country for software development. #BPESA #offshoring.

By Nick Forrester • 5 min read • Fri, 2nd Oct 2020

Unified Communications

Vodafone NZ completes international optical network upgrade

The project enables a dedicated, resilient and diverse set of internet pathways upon which international data can be transferred at millisecond speed.

By Shannon Williams • 3 min read • Fri, 25th Sep 2020

Customer Relationship Management

New AI speech technology for contact centres lands in ANZ

The contact centre enhancement, Oration, combines an artificial intelligence language interpreter with advanced speech recognition.

By Shannon Williams • 3 min read • Wed, 23rd Sep 2020

Unified Communications

Commerce Commission tells telcos to improve consumer choice

New Zealand's Commerce Commission has urged mobile operators to provide more comparison information to consumers.

By Shannon Williams • 3 min read • Wed, 23rd Sep 2020

Internet of Things

Vodafone brings xone IoT platform to Aotearoa

The platform is a localised version of a solution belonging to the Vodafone Group, providing key in-country functionality to technology.

By Staff Writer • 3 min read • Tue, 8th Sep 2020

Customer Relationship Management

Vodafone NZ brings AI into contact centre solutions with new partnership

Vodafone NZ partners with Convai to launch Vodafone Voice Concierge, an AI solution for contact centres, reducing average call time by 15-30 seconds.

By Shannon Williams • 3 min read • Wed, 2nd Sep 2020

Unified Communications

Video conferencing, network usage surge in lockdown 2.0 - Vodafone

Phone and internet network usage continued sustained increases during Auckland's second lockdown, according to Vodafone NZ.

By Shannon Williams • 4 min read • Tue, 1st Sep 2020

Customer Experience

Vodafone receives RPA accolades at 2020 AI Breakthrough Awards

The Robotic Process Automation Innovation Award recognises how a company applies innovative problem solving to offer a better customer experience.

By Staff Writer • 3 min read • Wed, 26th Aug 2020

Unified Communications

Broadband data and voice minutes skyrocket as Auckland re-enters lockdown - Vodafone

Auckland's return to lockdown has led to a 33% increase in fixed broadband data and a 45% rise in voice minutes, according to Vodafone NZ.

By Shannon Williams • 3 min read • Tue, 18th Aug 2020

Unified Communications

Vodafone NZ upgrades more than 120 mobile cell sites in preparation for 5G

Vodafone NZ upgrades 120+ mobile cell sites in response to growing data use, with a focus on 4G and 4.5G technology.

By Shannon Williams • 2 min read • Tue, 28th Jul 2020

Stories from Other Regions

Unified Communications

Vodafone 'guarantees' no internet dead zones in your house

Vodafone is offering a SuperWifi package with mesh devices to ensure wall-to-wall coverage, or customers get $100 credit.

By Staff Writer • 2 min read • Tue, 19th Jan 2021

Mobile data

Vodafone NZ clocks record data usage for New Year's Eve

Over this New Year's Eve, New Zealanders around the country consumed mobile data in staggering numbers, according to local telco Vodafone NZ.

By Catherine Knowles • 3 min read • Mon, 4th Jan 2021

Unified Communications

Online traffic surges as Kiwis head online over festive season - Vodafone

New Zealanders set records for data usage during the festive season, consuming 1,178 TB of data on Christmas Day and Boxing Day, according to Vodafone NZ.

By Shannon Williams • 2 min read • Thu, 31st Dec 2020