ROI stories - Page 2

Customer Science appoints James Johnstone to its new Chief Operating Officer role as it accelerates UK and US expansion after rapid Australian growth.

Logistics firms are sitting on rich data, but disconnected systems are draining time and money; experts say start with one clear fix, not a grand AI overhaul.

Construction firms risk wasted spend and poor adoption when selecting software, with human factors and day-to-day use often proving more critical than features.

Workers increasingly sidestep approved AI systems, while WalkMe's latest report finds executives remain far more upbeat than staff over workplace technology.

Governance and compliance are stalling MSP AI rollouts, with AvePoint and Omdia finding operational strain is widening the gap between investment and delivery.

Twilio survey shows conversational AI is moving from pilots to live use, with current adopters reporting stronger governance confidence and clearer business gains.

Clean, verified customer data is the key to effective email automation, as poor records can damage deliverability, targeting and ROI.

Argon & Co promotes four partners as it doubles down on AI, data and operational change across manufacturing, procurement and capital investment.

V2 AI has secured Databricks Silver Partner status, strengthening its credentials as it targets more data and AI work across Asia-Pacific.

AI is boosting developer output, but Australian firms are finding the bigger challenge is joining up fragmented tools, data and governance.

Cisco report finds firms are ramping up wireless budgets as AI, security pressures and staff shortages push networks into a strategic role.

Radix has set out a Houston industrial AI event for 2026, aiming to help energy and manufacturing leaders turn pilots into operational gains.

Whatfix study says firms risk USD $10.9m a year from weak digital adoption as AI investment outpaces staff use of new tools.

CFOs across Australia and New Zealand are tightening AI spending as new research shows weak returns, poor data readiness and rising demands for accountability.

KPMG survey shows global leaders will keep AI investment high through recession fears, as governance and workforce change separate winners from the rest.

Valencia-based Maisa lands a place among Gartner's four global Set Diamonds as businesses seek auditable AI workers for regulated sectors.

Twilio poll finds 85% of Australian marketing and customer experience leaders say fragmented tech is slowing AI agent productivity and returns.

Boards lag on AI oversight as Diligent survey finds most directors use the tools, but few have embedded governance or risk controls.

Victor Chang Cardiac Research Institute says Oracle-powered HeartSight has cut diagnosis times 80 per cent as AI is explored for personalised transplant care.

DigiCert scales digital trust platform with Valimail deal as Q4 annual recurring revenue hits a company record and bookings top guidance.