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Australian Stories

Aussie businesses lack the right tech to support employees, study finds
Unified Communications

Aussie businesses lack the right tech to support employees, study finds

Australian workers unhappy with their company's technology for remote and hybrid working setups, according to new research by Propeller Insights for Templafy.

By Catherine Knowles • 3 min read • Thu, 24th Jun 2021
Data#3 launches security initiative for Australia's WA Government Sector
Microsoft

Data#3 launches security initiative for Australia's WA Government Sector

Data#3 launches cybersecurity initiative for WA Government Sector, leveraging Microsoft licensing and expertise.

By Catherine Knowles • 3 min read • Tue, 22nd Jun 2021

Global Stories

Best practices for implementing a chatbot or virtual agent
Customer Relationship Management

Best practices for implementing a chatbot or virtual agent

Rushing to implement solutions can lead to poor CX and have significant negative impacts on the bottom line, writes NICE managing director for ANZ Rod Lester.

By Rod Lester • 3 min read • Tue, 6th Jul 2021
Kyndryl appoints ANZ president in preparation for 2021 split
IBM

Kyndryl appoints ANZ president in preparation for 2021 split

Kyndryl appoints Kerry Purcell as president of Australia and New Zealand, a key step in its new global leadership model.

By Catherine Knowles • 3 min read • Mon, 5th Jul 2021
New cloud-native video surveillance solution launched across ANZ
Surveillance

New cloud-native video surveillance solution launched across ANZ

Ava's cloud-native video surveillance solution is set to launch in Australia and New Zealand through a partnership with Sektor.

By Shannon Williams • 3 min read • Mon, 5th Jul 2021
C-suite pushing for back-to-office as people struggle with overload of virtual meetings
Hybrid & Remote Work

C-suite pushing for back-to-office as people struggle with overload of virtual meetings

Back-to-office scenarios are not only pushed by C-level management, they are completely in line with what employees want.

By Shannon Williams • 4 min read • Mon, 5th Jul 2021
Video: 10 Minute IT Jams - Insurance industry business challenges and how tech can help
Digital Transformation

Video: 10 Minute IT Jams - Insurance industry business challenges and how tech can help

We speak with Procensol, a company that specialises in digital transformation, business process management, low code, and innovation.

By Sara Barker • 1 min read • Mon, 5th Jul 2021
Adobe bolsters Experience Cloud with personalisation capabilities for retailers
Customer Relationship Management

Adobe bolsters Experience Cloud with personalisation capabilities for retailers

Adobe enhances Experience Cloud for retailers to optimize peak sales periods and meet growing customer expectations.

By Staff Writer • 3 min read • Mon, 5th Jul 2021
New phishing simulator helps organisations strengthen cybersecurity
Malware

New phishing simulator helps organisations strengthen cybersecurity

DeltaNet International has released its Phishing Simulator tool, designed to help organisations strengthen their cybersecurity awareness.

By Ryan Morris-Reade • 3 min read • Wed, 30th Jun 2021
More Boomers than Zoomers want to work from home
Hybrid & Remote Work

More Boomers than Zoomers want to work from home

Gen Xers and Baby Boomers are more interested in flexible working arrangements than Gen Z, says a global survey from Accenture.

By Shannon Williams • 3 min read • Fri, 25th Jun 2021
Poly ANZ explores hybrid working and how to provide equality of experience
Unified Communications

Poly ANZ explores hybrid working and how to provide equality of experience

Many businesses are on a journey to understanding how they can best provide and manage a hybrid workplace for their employees.

By Sara Barker • 3 min read • Tue, 22nd Jun 2021
AU-based Ultra Commerce buys out NZ firm Vesta eCommerce
Customer Relationship Management

AU-based Ultra Commerce buys out NZ firm Vesta eCommerce

Australian firm Ultra Commerce acquires New Zealand's Vesta eCommerce to create a new, integrated eCommerce platform.

By Staff Writer • 3 min read • Tue, 22nd Jun 2021
Macquarie opens new high security data centre in Australia's capital
Hyperscale

Macquarie opens new high security data centre in Australia's capital

Macquarie's new high security data center in Canberra has been officially opened by Australia's Minister for Defence, Peter Dutton MP.

By Catherine Knowles • 3 min read • Mon, 21st Jun 2021
WeChat Pay sizes up Oceania merchants to boost growth opportunities
Marketing Technologies

WeChat Pay sizes up Oceania merchants to boost growth opportunities

The company says it will commit more resources to help business in Australia and New Zealand transform their businesses.

By Staff Writer • 2 min read • Mon, 21st Jun 2021

Stories from Other Regions

Epsilon and SpaceDC offer global network services to Southeast Asia
DataCentre infrastructure

Epsilon and SpaceDC offer global network services to Southeast Asia

Epsilon and SpaceDC join forces to meet growing demand for cloud services in Southeast Asia, leveraging Epsilon's Infiny Network as a Service (NaaS).

By Staff Writer • 2 min read • Wed, 30th Jun 2021
Kordia acquires Auckland managed security services firm SecOps NZ
Security Operations Centres

Kordia acquires Auckland managed security services firm SecOps NZ

Kordia strengthens its cybersecurity services with the acquisition of managed security services provider SecOps NZ.

By Staff Writer • 2 min read • Wed, 30th Jun 2021
Hong Kong a desirable data center location despite political and pandemic troubles
DataCentre infrastructure

Hong Kong a desirable data center location despite political and pandemic troubles

According to Cushman & Wakefield, Hong Kong is the third most attractive data center region in the entire Asia Pacific region.

By Staff Writer • 3 min read • Fri, 25th Jun 2021