John Stanton stories
John Stanton, a discerning author with a keen interest in the telecommunications landscape, diligently follows and reports on the ebbs and flows within the industry. His recent coverage spotlights the performance of Australian telcos, particularly noting the sustained record-low complaint rates which speak volumes about customer satisfaction and service quality. Stanton's reports are grounded in authoritative sources, in this instance, referencing data from the latest Complaints-in-Context Report by the Communications Alliance, reaffirming his commitment to delivering insightful and fact-based analysis.

Australian telco complaints continue to decline in 2024
Tue, 6th Aug 2024
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uc
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telco
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connectivity
Australia's telecommunications industry sees further improvement as complaints drop to 2.7 per 10,000 services in the April-June 2024 quarter, down from 3.1.

Leap Telecommunications' Matthew Enger wins big at 2024 ACOMM
Fri, 19th Jul 2024
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smartphones
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uc
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hyperscale
Matthew Enger of Leap Telecommunications has been named Communications Ambassador 2024 at the ACOMM Awards in Sydney.

Luke Coleman appointed CEO of Communications Alliance
Wed, 17th Jul 2024
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government
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communications industry
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stakeholders
In an exciting and fresh appointment, Luke Coleman will be stepping into the role of CEO at Communications Alliance in September 2024.

Finalists announced for 2024 ACOMMS awards in Sydney
Thu, 6th Jun 2024
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smartphones
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uc
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hyperscale
Communications Alliance has revealed finalists for the 2024 ACOMMS Awards, celebrating achievements in Australia's communications sector. Winners to be announced at a gala dinner on 18 July.

Australia’s telcos maintain record-low complaint rates
Tue, 14th Feb 2023
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uc
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risk & compliance
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customers
Australia's telcos have maintained record-low complaint rates, according to the latest Complaints-in-Context Report released by the Communications Alliance.