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Why CX is a 'must-have' and not a 'nice-to-have'
Customer Relationship Management

Why CX is a 'must-have' and not a 'nice-to-have'

Strengthening CX drives success: Adobe reveals 40% of CX leaders exceeded 2019 goals, proving investment in customer experience is now essential for businesses.

By Nick Forrester • 3 min read • Tue, 16th Jun 2020
What is a business without customers? Why CX investment should be a strategic play
Customer Relationship Management

What is a business without customers? Why CX investment should be a strategic play

Investing in Customer Experience (CX) can transform customer data into strategic advantages. Adobe's 2019 report shows 40% of CX leaders exceed business goals.

By Nick Forrester • 3 min read • Tue, 16th Jun 2020
Company-X works on WebAR and WebVR
Digital Transformation

Company-X works on WebAR and WebVR

New Zealand's Company-X is pioneering WebAR and WebVR solutions, providing immersive experiences without the need for dedicated software or hardware.

By Staff Writer • 5 min read • Tue, 16th Jun 2020
Securing the hyperscaled network: Integration, orchestration and automation
Firewalls

Securing the hyperscaled network: Integration, orchestration and automation

Network infrastructure has been kept up and running during lockdowns, but can cyber-security defences keep up with the increase in users and devices?.

By Staff Writer • 5 min read • Mon, 15th Jun 2020
Security experts underscore identity assurance in post-lockdown era
Multi-factor authentication

Security experts underscore identity assurance in post-lockdown era

Organisations should rebuild, re-prioritise and re-assess their current security programs, with the ultimate goal of enhancing threat response.

By Sara Barker • 3 min read • Fri, 12th Jun 2020
You're invited to the DataCon webinar series: Scale-out multi-protocol storage & data management with Hedvig
Storage

You're invited to the DataCon webinar series: Scale-out multi-protocol storage & data management with Hedvig

Combined with software-defined storage, organisations can leverage a more predictable, resilient, and simple approach to infrastructure.

By Sara Barker • 3 min read • Thu, 11th Jun 2020
The importance of the lithium-ion battery for future data centres
DataCentre infrastructure

The importance of the lithium-ion battery for future data centres

As data centres grapple with inefficiencies, Huawei's Li-ion UPS solution is emerging as a sustainable alternative, trimming costs and saving space.

By Nick Forrester • 3 min read • Thu, 11th Jun 2020
How contract management can streamline entire business operations
Hyland

How contract management can streamline entire business operations

TechDay interviewed Hyland director Eugene Chng about the company's contract management solution, which streamlines the entire contract lifecycle.

By Nick Forrester • 4 min read • Wed, 10th Jun 2020
How SD-WAN can relieve home office networking pains
Unified Communications

How SD-WAN can relieve home office networking pains

Remote working has tested how well every organisation's remote connectivity can scale, particularly in areas such as VPN infrastructure and connection quality.

By Sara Barker • 3 min read • Wed, 10th Jun 2020
Revealed: The cure to network outage-related downtime
Data Loss Prevention

Revealed: The cure to network outage-related downtime

It's estimated the average cost per network outage in the United States alone amounts to US$402,542 – with one in ten major outages costing over $1 million.

By Nick Forrester • 3 min read • Tue, 9th Jun 2020
Hyland wields blockchain power for credential verification
Blockchain

Hyland wields blockchain power for credential verification

Blockchain goes beyond crypto, enabling secure, lifelong digital credential ownership and instant verification.

By Sara Barker • 4 min read • Wed, 3rd Jun 2020
Cloud tech inspires Kiwi supply chain firm to keep the world moving
Public Cloud

Cloud tech inspires Kiwi supply chain firm to keep the world moving

New Zealand's Coretex has transformed from a local fleet management firm into a global player, thanks to Microsoft Azure's cloud technology.

By Sara Barker • 5 min read • Mon, 25th May 2020
Cloud networking offers retail, education & healthcare a DX edge in turbulent times
Health Technologies

Cloud networking offers retail, education & healthcare a DX edge in turbulent times

As COVID-19 disrupts major sectors, Extreme Networks' cloud management platform offers retail, education, and healthcare unparalleled flexibility and security.

By Staff Writer • 3 min read • Mon, 25th May 2020
Enterprises tune up enterprise networking as cloud spending grows
Cloud Services

Enterprises tune up enterprise networking as cloud spending grows

Gartner predicts rapid growth in enterprise IT spend on cloud-based offerings, leading to an increase in organisations adopting cloud networking.

By Staff Writer • 4 min read • Mon, 25th May 2020
What happens when you run Linux on a toaster?
Storage

What happens when you run Linux on a toaster?

Running Linux on a toaster highlights a problem in today's data centres: reliance on generic hardware undermines efficiency and performance gains.

By Staff Writer • 4 min read • Mon, 25th May 2020
First cars, then phones - now it's time for the world's cities to become smart
Smart Cities

First cars, then phones - now it's time for the world's cities to become smart

As urbanisation rapidly expands, experts urge cities to go smart, leveraging IoT, AI and 5G to enhance efficiency and quality of urban life.

By Staff Writer • 4 min read • Fri, 22nd May 2020
Interview: Mimecast channel director on new partner programme and consolidation in the channel
Partner Programmes

Interview: Mimecast channel director on new partner programme and consolidation in the channel

Mimecast's channel director outlines a revamped partner programme designed to tackle 2020's growing cybersecurity threats and industry consolidation.

By Nick Forrester • 5 min read • Wed, 20th May 2020
CRM, website building, project management - all in 1 free solution
Customer Relationship Management

CRM, website building, project management - all in 1 free solution

Amid the pandemic, Bitrix24 offers a comprehensive, free solution integrating CRM, project management, and website building, easing transitions to remote work.

By Nick Forrester • 3 min read • Tue, 19th May 2020

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