TelcoNews Australia - Telecommunications news for ICT decision-makers

Customers stories - Page 9

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Adobe reveals findings from its latest Digital Trends Report
Wed, 1st Mar 2023
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data analytics
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fintech
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martech
Leading brands are prioritising investments in content creation capabilities and workflows, according to Adobe's 2023 Digital Trends Report.
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Freshworks appoints Sandie Overtveld as Senior VP for APJ & MEA
Mon, 20th Feb 2023
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digital transformation
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japan
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customers
Freshworks appoints Sandie Overtveld as SVP for Asia-Pacific, Japan, Middle East, and Africa markets to oversee growth efforts in these regions.
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Macquarie Telecom appoints Marika Fiorini as Chief Customer Officer
Mon, 20th Feb 2023
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uc
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cx
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martech
Australian telco Macquarie Telecom appoints Marika Fiorini as Chief Customer Officer to drive business growth and foster internal career development.
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Australia’s telcos maintain record-low complaint rates
Tue, 14th Feb 2023
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uc
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risk & compliance
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telco
Australia's telcos have maintained record-low complaint rates, according to the latest Complaints-in-Context Report released by the Communications Alliance.
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Businesses failing to deliver positive chatbot experiences
Thu, 9th Feb 2023
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uc
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cx
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martech
Research shows six in ten consumers interacted with a brand via chatbot in the last six months – 24% more than those who picked up the phone.
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FYI has appointed a new Chief Operating Officer
Tue, 7th Feb 2023
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hcm
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risk & compliance
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it industry
FYI, the document management platform, has hired former Frisk COO, David McKay as its new COO, to oversee general operations and growth ambitions.
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Okta study reveals top threats to digital identities
Fri, 3rd Feb 2023
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cybersecurity
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customers
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okta
Okta's State of Secure Identity Report reveals a rise in fraudulent registration and credential stuffing attacks in the APAC region.
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OpenText completes acquisition of Micro Focus, looks ahead to 2023
Thu, 2nd Feb 2023
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partner programmes
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customers
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opentext
OpenText has completed its acquisition of Micro Focus, aiming to assist organisations in accelerating their digital transformation.
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Zoom Virtual Agent launched to assist customers and employees
Fri, 27th Jan 2023
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data analytics
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martech
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cdp
Zoom has officially launched Zoom Virtual Agent, an intelligent conversational AI and chatbot solution designed to transform customer and employee assistance.
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Immersive CX is the new way to win and keep customers
Fri, 20th Jan 2023
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martech
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cx
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ueba
Latest Zendesk research signals a dramatic shift in expectations, with over two-thirds of Australian business leaders rethinking the entire customer experience.
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Snowplow acquires Sydney-based Poplin Data, extends global customer base
Fri, 13th Jan 2023
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m&a
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r&d
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customers
Snowplow has announced the acquisition of Poplin Data, Snowplow's exclusive integration and enablement partner in Australia and New Zealand.
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Zai appoints Jose Barroso as General Manager for ANZ
Fri, 9th Dec 2022
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sales
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transactions
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customers
Zai appoints Jose Barroso as new General Manager for ANZ ahead of PayTo launch, bringing over a decade of sales & management experience to the role.
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NetApp appoints new ANZ Area VP & Managing Director
Fri, 2nd Dec 2022
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digital transformation
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partner programmes
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cto
Former CTO of APAC at NetApp, Matthew Hurford, is appointed ANZ Area VP and MD to lead operations in Australia and New Zealand.
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Anaplan appoints Charles Gottdiener as CEO & Board Member
Fri, 2nd Dec 2022
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partner programmes
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leadership
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cto
Anaplan announces Charles Gottdiener as their new CEO and the appointment of several new members to their Executive Leadership Team.
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HackerOne launches Gold Standard Safe Harbour statement
Thu, 17th Nov 2022
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apm
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software development
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hackers
The GSSH is a short, broad, easily-understood safe harbour statement that’s simple for customers to adopt, HackerOne states.
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Ex LANtech CEO to join Datacom in growth role
Fri, 11th Nov 2022
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it services
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revera
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customers
Former LANtech CEO Hayden McKee joins Datacom as Associate Director Growth Enablement, focused on generating business growth in Hawke's Bay.
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Nutanix appoints Daryush Ashjari as APJ Presales Vice President
Fri, 4th Nov 2022
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partner programmes
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virtualisation
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casb
Nutanix has appointed Daryush Ashjari as APJ Presales Vice President, bringing with him a wealth of experience across several IT solution providers.
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Nuix appoints Jason Wilson as Chief Product Officer on the Leadership Team
Fri, 21st Oct 2022
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data analytics
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cx
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martech
Nuix hires Jason Wilson as CPO responsible for product strategy and roadmap, with extensive experience in product leadership roles. #Nuix #productstrategy.
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SmartCIC appoints Catherine Hemingray as Sales Director
Fri, 7th Oct 2022
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partner programmes
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market
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connectivity
SmartCIC appoints Catherine Hemingray as Sales Director to lead commercial teams & develop bespoke connectivity and field services solutions. #businessgrowth.
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Rubrik appoints Antoine Le Tard as Vice President for the APAC region
Fri, 30th Sep 2022
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partner programmes
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cybersecurity
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japan
Data management firm Rubrik appoints Antoine Le Tard as VP for APAC. Le Tard, with 25 years' experience, aims to strengthen Rubrik's data security.