Complaints stories

Drop in Australian telco complaints pleases ACCAN
Last month
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government
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telecommunications
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consumers
Significant drop in telecommunications complaints in Australia, but rise in financial hardship complaints raises concerns, says ACCAN.

Telecom dispute surge: Key findings from 2023 TDR report
Last month
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tdr
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feedback
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kiwi
TDR's 2023 report reveals record surge in telecom disputes, with 3725 people seeking help—a 64% jump from 2022.

Australia’s telcos maintain record-low complaint rates
Tue, 14th Feb 2023
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compliance
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customers
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telecommunications
Australia's telcos have maintained record-low complaint rates, according to the latest Complaints-in-Context Report released by the Communications Alliance.