Drop in Australian telco complaints pleases ACCAN
Significant drop in telecommunications complaints in Australia, but rise in financial hardship complaints raises concerns, says ACCAN.
Telecom dispute surge: Key findings from 2023 TDR report
TDR's 2023 report reveals record surge in telecom disputes, with 3725 people seeking help—a 64% jump from 2022.
Australia’s telcos maintain record-low complaint rates
Australia's telcos have maintained record-low complaint rates, according to the latest Complaints-in-Context Report released by the Communications Alliance.