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Australian Stories

Three steps to help your financial institution stay ahead of evolving cyber crime
Multi-factor authentication

Three steps to help your financial institution stay ahead of evolving cyber crime

Financial institutions face rising AI-driven cyberattacks and must adopt intelligence-led defence, active vendor management, and balance security with customer experience.

By Rick Van Luvender • 5 min read • Wed, 19th Nov 2025
The multi-billion-dollar value shift banks are about to face
Power / Energy

The multi-billion-dollar value shift banks are about to face

Australia's homes face a $50bn value boost from better energy ratings, with banks needing to adapt as energy efficiency becomes vital in property valuations.

By Lisa Jennings • 4 min read • Wed, 19th Nov 2025
Constantinople & Paymentology team up to expand Aussie bank card tech
Data Analytics

Constantinople & Paymentology team up to expand Aussie bank card tech

Constantinople teams up with Paymentology to enhance Banking-as-a-Service in Australia, boosting card issuing and payment tech for local banks and fintechs.

By Sean Mitchell • 3 min read • Tue, 18th Nov 2025

Global Stories

SAS earns top marks for customer interaction software leadership
Gaming

SAS earns top marks for customer interaction software leadership

SAS has been named a leader in real-time interaction software for its Customer Intelligence 360, excelling in AI and data-driven customer engagement.

By Shannon Williams • 2 min read • Thu, 20th Nov 2025
Rackspace unveils AI Launch Pad to streamline enterprise adoption
Virtualisation

Rackspace unveils AI Launch Pad to streamline enterprise adoption

Rackspace Technology launches AI Launch Pad, a private-cloud service to help businesses overcome AI adoption challenges and boost returns across sectors.

By Melvin Hipolito • 3 min read • Thu, 20th Nov 2025
OpenText adds AI Data Platform to unify secure enterprise data
Hybrid Cloud

OpenText adds AI Data Platform to unify secure enterprise data

OpenText has launched the AI Data Platform to securely unify and manage enterprise data, enhancing AI accuracy and integration across industries.

By Jake MacAndrew • 3 min read • Thu, 20th Nov 2025
Rackspace Technology appoints new Senior Vice Presidents for AI push
Hybrid Cloud

Rackspace Technology appoints new Senior Vice Presidents for AI push

Rackspace Technology appoints Lata Varghese and Phani Kishore Burre as Senior VPs to boost AI, cloud services and business transformation efforts.

By Melvin Hipolito • 2 min read • Wed, 19th Nov 2025
AI deployments grow as banks realise the potential benefits
Fintech

AI deployments grow as banks realise the potential benefits

Banks are moving beyond AI pilots to integrate intelligent systems across operations, boosting efficiency and personalising customer engagement sector-wide.

By Jeremy Thomas • 4 min read • Wed, 19th Nov 2025
Capco to deploy OpenAI technology for global finance & energy
Digital Transformation

Capco to deploy OpenAI technology for global finance & energy

Capco joins OpenAI's Beta Services Partner Programme, gaining early access to AI tech to enhance financial and energy sector services globally.

By Sean Mitchell • 3 min read • Tue, 18th Nov 2025
Ant International brings AI-powered customer service to Asia
Crypto

Ant International brings AI-powered customer service to Asia

Ant International partners with TNG Digital and easypaisa to launch AI-driven customer service, enhancing efficiency and security in Asian digital banking.

By Sean Mitchell • 3 min read • Tue, 18th Nov 2025
Non-human identities: The invisible security threat reshaping identity access management
Breach Prevention

Non-human identities: The invisible security threat reshaping identity access management

Non-human identities like bots and APIs outnumber humans 50:1, creating major security risks across Australian industries amid rising digital automation.

By George Harb • 4 min read • Tue, 18th Nov 2025
Financial institutions adopt AI with focus on trust & staff
Data Protection

Financial institutions adopt AI with focus on trust & staff

Financial firms are embracing AI with a focus on trust, using it to enhance customer service and support staff, not cut jobs, amid growing governance concerns.

By Catherine Knowles • 3 min read • Tue, 18th Nov 2025

Stories from Other Regions

The AI fintech advantage: From transaction to decision in milliseconds
Network Infrastructure

The AI fintech advantage: From transaction to decision in milliseconds

AI-powered payment systems now approve credit and detect fraud in milliseconds, revolutionising the speed and security of financial transactions.

By Julian Jacquez • 3 min read • Wed, 19th Nov 2025
Banks face risks as Companies House begins ID checks rollout
Biometrics

Banks face risks as Companies House begins ID checks rollout

Companies House's 12-month rollout of director ID checks risks burdening banks with costly double-checks amid potential gaps in company verification.

By Shannon Williams • 2 min read • Wed, 19th Nov 2025
The evolution of loyalty toward agentic financial journeys
Data Analytics

The evolution of loyalty toward agentic financial journeys

Banks and credit unions are shifting from transaction rewards to building trust and personalised relationships, using AI to anticipate customer needs and enhance loyalty.

By Dina Vardouniotis • 4 min read • Wed, 19th Nov 2025
Dataiku opens Asia-Pacific & Japan AI headquarters in Singapore
Digital Transformation

Dataiku opens Asia-Pacific & Japan AI headquarters in Singapore

Dataiku has launched its Asia-Pacific and Japan AI headquarters in Singapore, enhancing support for sectors like banking, government, logistics, and education.

By Sean Mitchell • 3 min read • Tue, 18th Nov 2025
What can you do with the right data? Everything
Digital Transformation

What can you do with the right data? Everything

Structured data is transforming banking by enabling personalised services, smarter AI, and faster innovation through cloud-native systems, boosting client trust.

By Vishal Dalal • 4 min read • Tue, 18th Nov 2025