Automation stories - Page 25

Industry voices are divided on whether AI will diminish consulting roles or augment them by shifting the nature of the work.

Brightcove maps 2026 AI push and major UX overhaul, promising faster innovation, richer accessibility tools and smoother video operations.

From AI analytics to remote fixes, digital service is reshaping cash operations, boosting uptime, trust, and sustainability at every stage.

Zendesk promotes Craig Flower to chief operating officer, tasking him with accelerating its AI-first customer service and operations strategy.

Australian small firms race to use AI in design, but research shows most still insist on human hands to shape trusted, distinctive brands.

Amazon, Temu and Shein are forcing Australian retailers to speed up delivery, fix fulfilment bottlenecks and rethink toughened returns.

Australian bosses double down on AI to cut costs, even as few see strong returns and rapid technological change fuels mounting pressure.

As AI spreads across business, experts warn high-stakes boardroom decisions demand slower, explainable tools that enhance human judgment.

Security, privacy and data protection will command the biggest tech spend for Australian retail SMBs in 2026, ahead of AI and global growth.

AI disruption, cyber threats and inflation now rank as top concerns for Australasian CEOs, even as most still plan to expand in 2026.

Tata Communications has rolled out an AI-ready multi-cloud suite to help APAC enterprises scale hybrid AI with integrated network, edge and visibility.

Genspark rolls out its AI call agent to over 40 countries using Twilio voice tech, handling bookings, support and multilingual calls at scale.

Salesforce denies axing 4,000 jobs for AI as critics question Agentforce reliability and the need for hard-coded fallbacks in workflows.

Australian firms are turning observability from backroom monitor into strategic engine, fusing AI and data to drive growth and resilience.

AI use in Australian payroll soars to 77%, yet more than a third of employers still doubt they are consistently paying staff correctly.

Weak data governance is squandering an estimated $154bn of global AI investment each year, Hitachi Vantara warns in new research.

Cybersecurity leaders warn boards must treat data privacy as a strategic imperative as AI drives explosive growth in personal data use.

AI investment is surging faster than data privacy and board oversight, leaving storage gaps and weak access controls to fuel rising risk.

Ataccama named Leader in Forrester's 2026 Data Quality Wave, earning top Strategy score for its AI-first, end-to-end data trust platform.

Dynatrace launches Intelligence platform with agentic AI, deeper cloud hooks and next-gen RUM to tackle escalating data and ops complexity.